Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(664 Reviews)
Rating breakdown 664 reviews
5 Stars
254
4 Stars
148
3 Stars
104
2 Stars
73
1 Star
85
62%of customers recommend this product.
(
362 out of
588)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
3
A Few Issues
on November 15, 2020
Posted by: germanymom
The dishwasher powder dispenser sometimes does not open or powder does not dissolve. Gel pack dishwasher cleaner do not dissolve, either?
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 15, 2020
Hi germanymom - We're sorry to hear of any difficulty with your dishwasher. We suggest you check the water temperature. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove common food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher.
To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. Adjust the temperature of the water heater accordingly.
If the detergent cup is not opening, here is a great link to check out:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38946
We hope this helps. - Sharon@GEA
To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. Adjust the temperature of the water heater accordingly.
If the detergent cup is not opening, here is a great link to check out:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38946
We hope this helps. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
I'm surprised this is a GE product.
on December 13, 2020
Posted by: Reallife
from OKC, OK
This particular dishwasher, we've had for about 2 weeks. We were really excited at first because we had been without one for a couple of months. Finally, we get one and on the first run, it didn't dry at all. It was like someone tossed a bucket of cold water on all the dishes. We had to hand dry reach dish, including silverware, which took a good chunk of time. This continued on in the subsequent washes. I'm my opinion, that is counterproductive to the whole reason to have a dishwasher in the first place. We read the manual and as a solution, because obviously this is an issue that was failed to be mentioned when we chose this unit, it was written to IMMEDIATELY (in bold print) open the dishwasher after the cycle has stopped. Really? The whole reason to have a dishwasher is to help you out by saving time cleaning and drying dishes so you can go about your day. So just be aware, if you choose this product, which I'd advise against, you have to babysit the unit as it washes to make sure you catch it IMMEDIATELY after it's finished so you don't have to spend forever hand drying every dish as well as the inside of the washer lid itself. Do yourself a favor, I wish someone had warned me, hard pass.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, December 14, 2020
Hello Reallife - We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. We apologize for the inconvenience.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Underwhelming function and performance.
on December 15, 2020
Posted by: Frank3583604
from Brooklyn, NY
I recently purchased this unit as I needed an upgrade from a Kitchenaid unit which had reached the end of its lifespan. I've had this machine for a week and I regret the purchase. This machine doesn't allow much flexibility in loading. It appears better suited to loading many dishes of the same size and shape. There seems to be no easy way to combine pots, pyrex dishes or any irregularly shaped items with anything other than standard sized plates. You'll need to be careful not to block the soap dispenser from opening when loading utensils. The utensil basket is strategically placed in front of the dispenser.
Additionally, this machine does not dry as well as previous makes I've owned. Plates remain relatively wet by comparison to other machines. It's not uncommon to have to towel dry plates and glasses when unloading. There's visible condensation left in the inside tub once the cycle is complete.
Another minor issue is this machine is not as quiet as other models on the market.
Overall, the machine is underwhelming by today's standards. I wish I had spent more on a better model GE or otherwise. I would not purchase this machine again. I may choose to replace it within the next year.
Additionally, this machine does not dry as well as previous makes I've owned. Plates remain relatively wet by comparison to other machines. It's not uncommon to have to towel dry plates and glasses when unloading. There's visible condensation left in the inside tub once the cycle is complete.
Another minor issue is this machine is not as quiet as other models on the market.
Overall, the machine is underwhelming by today's standards. I wish I had spent more on a better model GE or otherwise. I would not purchase this machine again. I may choose to replace it within the next year.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 8, 2021
Hello Frank3583604 - We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Have a good day!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek Design, Excellent Features, and GE Quality
on December 26, 2020
Posted by: LeeC
from Austin, TX
This dishwasher came pre-installed as part of a package in our new office build-out and we are incredibly happy with it. It looks great alongside other stainless-steel appliances and has a very minimalistic and sleek design.
It has all the features that you would expect and want with a dishwasher, runs quietly, and I can always trust the quality of GE appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and does it’s job
on December 26, 2020
Posted by: Er456
from River Falls, WI
Very quiet washer, also dishes are left with no residue. Very good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Opetation
on December 31, 2020
Posted by: drewybluey
from South Jersey
Very quiet and easy to use. I love the stainless steel tub.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works as expected with the expected features
on January 7, 2021
Posted by: Armyeric67
from Phoenix, AZ
Dishwasher works as expected. Install was quick...the installers removed the old unit and installed this one in under 30 minutes. For larger kitchen utensils (spatulas, tongs, big spoons, etc) you have to lay them flat in the upper shelf since the spray bar will get tied up on the utensils if you have them in the silverware holder. It does have a removable debris catcher which is nice compared to other units. Yes, it comes with a sanitizer but it DOES NOT COME with a drying feature. Notice I said it does not come with a drying feature. Stop whining that it does not dry your plates...do research on what you purchase before you buy it. Besides, I never use the drying feature because most, if not all, dishwashers are not energy efficient when it comes to drying. Also, the unit is quiet...my family room and kitchen are connected and running the dishwasher during TV time is not affected.
Overall, I am happy with the dishwasher.
Overall, I am happy with the dishwasher.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not like this product
on January 14, 2021
Posted by: Gordagroup
from Texas
Does not have drying options, does not dry well, detergent pod doesn’t always melt, wash cycles are very long, rack design is terrible, utensil basket does not have a proper place and it falls over, overall poor design. Very dissatisfied with this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 26, 2021
Hello Gordagroup, we're very sorry about the difficulties you've had with your dishwasher. We would never expect this for our customers so we apologize for any inconveniences. We'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. For the drying issue, we recommend viewing our troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 - We're wishing you the best. - Guy@GEA
Written by a customer while visiting geappliances.com