Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
2
Poor design
on April 12, 2022
Posted by: Floater
from Chattanooga
Hard to load, flatware basket blocks soap dispenser.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, April 18, 2022
Hey there, and thanks for submitting your feedback on this dishwasher - we're glad you rate the appearance of the model well! However, we do hate to hear you aren’t satisfied with the design, and have had issues with loading the dishwasher and the basket blocking the soap dispenser. We know this may have caused frustration.
We do recommend avoiding loading the large or tall utensils where the detergent dispenser or upper spray arm might be blocked. If it might be useful, we have a section with information on how best to load the dishwasher starting on page 8 of the Use and Care manual. The silverware basket specifically is mentioned on page 9: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf& . We hope those tips are helpful!
Our Dishwasher Design team will be informed of your thoughts on this model for future consideration and review; your insights are appreciated, as we always want to be aware of any possible areas of concern. If you have any other questions or concerns, we are happy to help any time. -Sarah@GEA
Although smaller the. Your typical dishwasher, it does a great job. And with some good organizational skills, you can get a lot in. The top rack has a better set up then my old dishwasher.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 11, 2022
Hello- Thank you for taking the time to share your review. We are so happy to hear your dishwasher is working well for you and that you are liking the top rack. If you have any questions at all, please let us know. We are always happy to help! Joyce@GEA
At first we thought it wouldn’t dry because there was not a drying element. But you are surprise when leaving the door open as the direction said after the cycle ended it dries perfectly.
I didn’t have much of a choice when the dishwasher that came with the house I bought stopped working. This ADA Dishwasher was the only one available to fit under the counter. It’s not as deep as the previous one, but I really don’t have a choice. I mean, it works fine, I just can’t load it up with dishes and pots like my previous dishwasher.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 5, 2022
Thanks so much for taking the time to leave us with your feedback. We're sorry to hear that your dishwasher isn't set up like your last one and know that this can be a pain. If you haven't done so already, we suggest checking out page 8 of your owner's manual, linked here, for our loading instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf If there is anything else we can do to help, please let us know. -Chris@GEA
This ADA dishwasher works great in our tight space! I would like longer prongs for dish separation. Also I kept my old silverware holder because reviews said they didn’t like this one, and I agree. As far as drying, the sanicycle works great. Overall it’s not the quality in the racks I had before, but my dishes are clean.
It cleans ok, but the racks seem to have been designed by someone who has never actually owned dishes or loaded a dishwasher. Nothing fits. I lowered the top rack to accommodate reusable water bottles, and now the bottom is too short to allow the spinning mechanism to spin over our standard sized plates. It’s just a very stupid machine. And I paid a lot of money for it and had to wait several months to receive it. This was literally our only option because of supply chain issues and availability, and we had to get the ADA model because of how our floor was installed. The plastic parts are cheap and flimsy and look like they’re ready to break at any moment. Buyer beware! I’ve always loved GE appliances - everything else in our home is GE - but this dishwasher is a stinker,
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 4, 2022
We're so sorry to hear that you've not been enjoying your dishwasher's rack design. We know what a pain not being able to fit your dishes in can be. If you haven't done so already, we suggest checking out page 8 of your owner's manual for our loading instructions, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf We hope this helps! If you have any questions or concerns, know that we are here for you. -Chris@GEA