Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(665 Reviews)
Rating breakdown 665 reviews
5 Stars
254
4 Stars
148
3 Stars
105
2 Stars
73
1 Star
85
62%of customers recommend this product.
(
362 out of
588)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
3
Disappointed
on April 15, 2021
Posted by: Dishwasher blues
from Mt Laurel NJ
I am disappointed that this model does not dry very well. Left water drops on the bowls and anything that was not flat. Also the dishwasher sides, bottom and inside of door needed to be towel dried.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 20, 2021
Hello. Thanks for choosing GE Appliances for this dishwasher. We are sorry to hear that you are having drying issues. Here is a link addressing what to check should this happen. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 -- We hope this helps. Welcome to our family. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Handsome looking dishwasher
on April 17, 2021
Posted by: JCastle04
from Midwest
Received this dishwasher as replacement from our warranty company. The unit is the exact same form factor as our previous unit, however, this unit is very handsome, sleek and modern. The buttons are hidden on-top of the door. However, this dishwasher is not as quiet as it advertises, there is no detectible drying element, plastic storage containers do not dry well, the utensils basket is smaller, and it seems to take longer to wash/dry.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, April 26, 2021
Hello there, we really appreciate you taking the time to leave us your honest feedback. We're sorry that your unit isn't as quiet as expected and that your dishes aren't drying as well as they should. We know this is annoying for you so we're happy to help.
For help with the drying, we recommend checking our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We're wishing you the best and we'll be sure to take your comments into consideration.
Guy@GEA
For help with the drying, we recommend checking our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We're wishing you the best and we'll be sure to take your comments into consideration.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking
on April 19, 2021
Posted by: MAGIN
from MIAMI 33131
GE looks good smart, low noise, easy to installs, I like top controls
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not what I expected
on April 20, 2021
Posted by: Eddie Baby
from Long Island, NY
The dishwasher is a very basic unit that has left us disappointed. The controls inside the front door offer limited cycles. The control buttons seem to be cheaply made and sometimes get stuck. There is no signal when the machine is finished. The racks inside are very basic and cannot be adjusted in any way, making it difficult to accommodate bowls and unusual-sized plates. And the basket for flatware seems very cheap. After 4 weeks there is already a pice broken at the bottom that is causing utensils to slip through and possibly jam the machine. This is a big disappointment and I would not recommend buying this.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 27, 2021
Hello. We are sorry to hear this dishwasher does not meet your needs and wants. We are sorry to hear of this unfortunate experience. A qualified service technician is required for an accurate diagnosis about your button issue. Please schedule an appointment online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service -- You may reach out to our Parts team at 1-877-959-8688 with your complete model and serial numbers about the flatware basket issue. We hope this helps and fully understand the frustration. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Cleans dishes well ... but ...
on April 21, 2021
Posted by: Gramma C
from Medford, NJ
The dishes come through clean and dry ... BUT ... the bottom stacking rack is very poorly designed in our opinion. It holds little flexibility for bowls and serving pieces other than plates. We have too much hand washing of additional pieces and would rather rinse all plates off before putting them into the tub. Also, the top controls are very confusing to operate, plus having to run our faucet to get the water hot before starting the washing process is a nuisance. This is a very disappointing purchase and we wish we hadn't replaced our old dishwasher. Is it possible to get a more efficient bottom rack???
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, April 30, 2021
Hello there, we're glad your new dishwasher is cleaning well. In addition, we're sorry to see you're unhappy with your bottom rack and controls. This is certainly not the reaction we want from our consumers so we'll be sure to take your comments into consideration for future reference.
In addition, we're sorry to say we don't have any other racks available for this dishwasher. We're wishing you the best and appreciate you reaching out to us.
Guy@GEA
In addition, we're sorry to say we don't have any other racks available for this dishwasher. We're wishing you the best and appreciate you reaching out to us.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a great dishwasher
on April 21, 2021
Posted by: Eddie Baby
from Long Island, NY
The dishwasher only offers 3 cycles. There is no signal when the washing is complete. The control buttons get stuck. I do not like the internal rack arrangement and nothing can be adjusted for unusual size plates or bowls. The basket for flatware is flimsy and has already broken. This was not a good value in my opinion
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, April 30, 2021
Hey there, thank you for the honest feedback. We're sorry to see you're unhappy with your new dishwasher. This is never the reaction we want from our customers so we want you to know we'll be sure to take your comments into consideration for future reference and we're wishing you the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a wise investment
on April 22, 2021
Posted by: Twhtrh
from Charlotte nc
I am horribly disappointed in this purchase. A major concern is that my stainless will not fit into the silverware basket. I am having to hand wash each piece. Also, the door shows fingerprints too easily.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 23, 2021
Hi, Thanks for sharing your concerns and giving us a chance to help. We're sorry for any inconvenience you've had with your dishwasher.. While the stainless steel does show fingerprints, it can be easily cleaned using mild soap (dish soap) and water, then rinsed with clear water and dried with a soft cloth. For more great cleaning tips, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
We suggest viewing page 9 in your manual for help with your silverware basket concern: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf. Thanks for the feedback. We hope you find this helpful. - Sharon@GEA
We suggest viewing page 9 in your manual for help with your silverware basket concern: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf. Thanks for the feedback. We hope you find this helpful. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
OKAY
on April 23, 2021
Posted by: randrtoo
from Mesa AZ
This product was to replace a previous GE that was no longer working. The new one seems to clean the dishes well but is extremely noisy when operating. With the old one it was so quiet the only thing we would hear if it filled with water. The new one sounds extremely loud. The new open seems to hold more. We are still in the process of learning the most efficient way to load. I would only recommend this to a friend only after warning them of how terribly noisy it is.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com