It's OK doesn't dry all the dishes wish it had a better drying method
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 25, 2022
Hi there and thank you for taking the time to review your dishwasher. We’re sorry to hear you’re unhappy with the way the unit dries and can understand your disappointment. To ensure proper drying, please be sure to open the door immediately after the clean light comes on. Additional information and troubleshooting tips can be found on page 14 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
We’re always here to answer your questions should you need additional assistance. Have a great day! -Gina@GEA
Dishwasher was installed less than a week ago. I was unfamiliar with the new drying technology -- where after rinsing, water drops on dishes are drawn to stainless steel sidewalls where they condense and slide down the walls into the drain -- instead of a heating coil at the bottom of the cabinet. I like the advantages of this new drying technology: less energy consumption, no melting of plastic dishware due to heating coil, and no steam venting out the top and front and warping the underside of a countertop. This technology only works and works well when the "water boost" setting is used.
I would recommend this to a friend!
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 18, 2022
Hi there, thank you so much for taking the time to reach out with this feedback. We are so happy to hear that the design and performance of this dishwasher has lived up to your expectations, and our designers will love to hear your thoughts. If you ever have any questions for us in the future, please feel free to reach out. -Elliot@GEA
I may have gotten used to the one we had before that owning this dishwasher seems like it is too small. But it has great features. Have option to sanitize, which is a plus for me. I would love to have a bigger version of this!
It is perfect in almost every way, good features, pretty appearance, clean and fresh dishes, very little noise… but the capsules I prefer using in the soap compartment don’t dissolve! I have to use a liquid dish soap:-(
The bottom rack was poorly designed for plates and platters. But more specifically, just after 2 months of use we started encountering issues with it opening/dispensing the soap from the soap compartment. Ultimately we had to abandon the use of pods and just use liquid detergent to get it to work. We went ahead and ate the loss and bought a different dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 25, 2022
Hello- We are so very sorry to hear your dishwasher had these issues and you purchased a new one. This is not the ownership experience we want for you and your family and apologize for your inconvenience. We will share this feedback with our engineering and design teams. If you have any questions on any of your GE appliances please reach out to us and we will be happy to help! Joyce@GEA
This product looks sleek however the rack layout does not allow for much to be loaded. This machine also does not have a dry cycle. We have loaded up on Jetdry to only find that most dishes are dripping wet when the cycle is complete.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 15, 2022
Hi - Thanks for writing a review on your dishwasher. It's nice to see that you're satisfied with your model's appearance, but we do apologize that it doesn't fit many dishes. Your insight on the design of the racks is really appreciated and will be taken into consideration for improvement.
To achieve optimum drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Check out the following link for additional tips to try: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.246124676.1455932068.1649782016-1706229011.1648148062
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm