Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
4
Almost perfect!
on April 23, 2022
Posted by: CC2022
from San Francisco
It is perfect in almost every way, good features, pretty appearance, clean and fresh dishes, very little noise… but the capsules I prefer using in the soap compartment don’t dissolve! I have to use a liquid dish soap:-(
The bottom rack was poorly designed for plates and platters. But more specifically, just after 2 months of use we started encountering issues with it opening/dispensing the soap from the soap compartment. Ultimately we had to abandon the use of pods and just use liquid detergent to get it to work. We went ahead and ate the loss and bought a different dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 25, 2022
Hello- We are so very sorry to hear your dishwasher had these issues and you purchased a new one. This is not the ownership experience we want for you and your family and apologize for your inconvenience. We will share this feedback with our engineering and design teams. If you have any questions on any of your GE appliances please reach out to us and we will be happy to help! Joyce@GEA
This product looks sleek however the rack layout does not allow for much to be loaded. This machine also does not have a dry cycle. We have loaded up on Jetdry to only find that most dishes are dripping wet when the cycle is complete.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 15, 2022
Hi - Thanks for writing a review on your dishwasher. It's nice to see that you're satisfied with your model's appearance, but we do apologize that it doesn't fit many dishes. Your insight on the design of the racks is really appreciated and will be taken into consideration for improvement.
To achieve optimum drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Check out the following link for additional tips to try: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.246124676.1455932068.1649782016-1706229011.1648148062
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Hard to load, flatware basket blocks soap dispenser.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, April 18, 2022
Hey there, and thanks for submitting your feedback on this dishwasher - we're glad you rate the appearance of the model well! However, we do hate to hear you aren’t satisfied with the design, and have had issues with loading the dishwasher and the basket blocking the soap dispenser. We know this may have caused frustration.
We do recommend avoiding loading the large or tall utensils where the detergent dispenser or upper spray arm might be blocked. If it might be useful, we have a section with information on how best to load the dishwasher starting on page 8 of the Use and Care manual. The silverware basket specifically is mentioned on page 9: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf& . We hope those tips are helpful!
Our Dishwasher Design team will be informed of your thoughts on this model for future consideration and review; your insights are appreciated, as we always want to be aware of any possible areas of concern. If you have any other questions or concerns, we are happy to help any time. -Sarah@GEA
Although smaller the. Your typical dishwasher, it does a great job. And with some good organizational skills, you can get a lot in. The top rack has a better set up then my old dishwasher.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 11, 2022
Hello- Thank you for taking the time to share your review. We are so happy to hear your dishwasher is working well for you and that you are liking the top rack. If you have any questions at all, please let us know. We are always happy to help! Joyce@GEA
At first we thought it wouldn’t dry because there was not a drying element. But you are surprise when leaving the door open as the direction said after the cycle ended it dries perfectly.