Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
2
inside bottom rack :(
on November 21, 2023
Posted by: Bon Bon2
from Boston, MA
We were very disappointed about the inside bottom rack and the set up. There doesn't seem to be any logic for how dishes should be appropriately placed on the lower inside rack to get them to fit efficiently.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, December 5, 2023
Hello - We appreciate you taking a moment to connect and share your review. We're sorry about the bottom rack letting you down. That is definitely not the goal we are aiming for.
We are going to note this down and forward it over to our product team. This way they can review and note down improvements we can add for our products going forward.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEAppliances
I had to get this size. I didn’t realize I needed the ADA. It’s a little smaller than I thought. Also there is no heated feature so the things come out a little damp. But all in all is does a great job cleaning.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, November 22, 2023
Hi,
Congratulations on your new dishwasher and thank you so much for choosing GE Appliances for your home. We appreciate the feedback and we're glad to hear that it's cleaning well for you! We completely understand your concern about the dishes drying properly and we're happy to provide some clarity.
This unit has what we call a Condensate Dry feature. With this feature, while the dishes are still hot, the tub wall is cooling down, while pulling the moisture from the dishes at the same time. This provides a natural air dry of the load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.
We hope this helps. Please let us know if there is anything else we can assist with. Best wishes! - Tierra@GEAppliances
This does not dry the dishes. I paid more money for this because of the size and it is inefficient. A waste of money
Response from geappliances.comBy Jonathon, GE_Appliances, November 8, 2023
Greetings - Thank you so much for taking out some time to connect and share your thoughts on this dishwasher. We're sorry that everything isn't drying as expected.
We're going to share one of our articles that goes over some troubleshooting steps to help with this exact issue. This way you can try them out before scheduling service. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still noticing issues, we recommend getting a technician out. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if any questions come up, we're always happy to help. - Jonathon@GEAppliances
Good basic dishwasher. I like the stainless interior quite a bit. I would like more space for dinner plates and less for small saucers but am figuring out how to work with that. We threw away the plastic flatware separator tops immediately as they are a hassle and silverware gets clean anyway! Reviews said it is noisy but it seems similar to our previous machine and is no bother to us. The screws for the kick plate on the front couldn’t be reinstalled so my husband had to replace them with little bolts. This seems like a design flaw….. shouldn’t have used “self tapping” screws that couldn’t be reused.
Don't like that I have to open the door to finish drying the dishes and the dishwasher
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, October 24, 2023
Hello,
We appreciate you taking the time to leave us feedback.
We are so sorry to hear that your dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances