Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
1
No great features
on July 2, 2021
Posted by: Annie007
from Lakeview Michigan
The button to start the dishwasher sometimes sticks. Bottom dish rack does NOT pull out without falling off the track. The silver ware rack does not fit well in the dishwasher. The soap dispenser sometimes doesn't open up to release the soap pod. The dishes don't dry well some of the time.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 6, 2021
Hello, thank you for your review. We are sincerely sorry your dishwasher has not been operating to your standards and truly understand your frustration. Regarding your dishes not drying as well as you would expect, there are a few things to check. For the best wash and dry performance, we recommend making sure the water is at least 120 degrees Fahrenheit when it enters the tub. Also, check that the filters are not clogged and the dishes are loaded properly. Selecting any additional heat settings will help both the wash and dry cycles as well as high quality detergent and rinse aid. You can read more about this in your owner's manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf For your start button and dispenser issues, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Additionally, we have passed your comments regarding the bottom dish rack and silverware rack along to our dishwasher design and development team for future improvement and consideration. We hope this helps! -Chris@GEA
I don’t like this dish washer at all. The buttons don’t cooperate and the inside configuration is not even useful. Hate it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 6, 2021
Hello, thank you for your review. We're sincerely sorry that you have not been pleased with the design and functionality of your new dishwasher and understand your frustration. We would be happy to help with this! If you haven't done so already, we recommend you check out page 5 of your owner's manual, linked here, for the control operation for the dishwasher and page 8 for our loading suggestions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf We hope this helps! Please don't hesitate to reach out should you have any further questions or concerns. -Chris@GEA
Would like bottom tray to stay on rails better and run better. Controls only gives 3 options and uses alot of water. Would like the light option to have dry option for dishes, boost, and sanitizer option.
Disappointed that the racks don’t hold my dishes. The silverware compartments are too small for many of my utensils. Also the lack of a drying cycle makes it less useful.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 29, 2021
Hi, Thanks for sharing. We appreciate you choosing GE Appliances and we're sorry to hear your disappointment in this dishwasher. Your comments on the design and dry cycles are greatly appreciated and we'll use them for improvements. Thank you for your time. Take care! -Sylvia@GEA
our old dishwasher never got the dishes clean - this dishwasher has been getting them spotless - no need to rinse even when the dishes have been sitting in the machine for several days
Inside is very small. There seems to always be a smell inside after use even when cleaned out. Not happy with this purchase at all. The only good thing I can say is it’s quiet.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 28, 2021
Hello and thanks for the review. We're so sorry to hear your disappointment in this dishwasher. We understand how frustrating lingering odors can be and we'd like to help. Please use the following link for specific dishwasher odors and how to get rid of them: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270 We hope this helps! -Sylvia@GEA