Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Average customer rating
3.6
(724 Reviews)
Rating breakdown 724 reviews
5 Stars
275
4 Stars
158
3 Stars
111
2 Stars
82
1 Star
98
61%of customers recommend this product.
(
383 out of
627)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
5
Very happy!
on October 16, 2021
Posted by: Jmk925
from Kalamazoo
I like everything about this dishwasher! Looks great in my new kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Do not purchase
on October 16, 2021
Posted by: Villagebay
from Cleveland, oh
Horrible. The racks are cheap. The silverware holder is not secured on the bottom rack. Would not purchase again.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 18, 2021
Hello. We appreciate you relating your experience with your dishwasher to us, though we truly hate to hear you have an issue with the racks and silverware basket. We know any worry over the quality of the machine would be concerning.
We build our appliances with quality, durable materials that are built to last, and are confident the dishwasher will last a long time for you. Our Dishwasher Design team will certainly be notified of your concerns over the racks and silverware basket, however, as we always want to make sure we're aware of any concerns from our consumers. We value your insights.
If you have any other questions or concerns, we are glad to offer further assistance. -Sarah@GEA
We build our appliances with quality, durable materials that are built to last, and are confident the dishwasher will last a long time for you. Our Dishwasher Design team will certainly be notified of your concerns over the racks and silverware basket, however, as we always want to make sure we're aware of any concerns from our consumers. We value your insights.
If you have any other questions or concerns, we are glad to offer further assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Reliable and Clean
on October 14, 2021
Posted by: Woodlawn Clean
from Porland, OR
I have been happy with this dishwasher since we used the same model in the office at work. I love the quick 48 minute quick wash and happy that it does the job with energy efficiency.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on October 13, 2021
Posted by: RubyJewel
from Gwynn Oak, MD
Once the appliance was tested after connecting, it ran quietly. After approximately 10-15 minutes into the cycle, the system abrubtly shut down. The water didn't drain and had to set until serviced. Haven't used it yet after having it for one month. So disappointed.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 14, 2021
Hello. We appreciate you taking the time to reach out to us, and sincerely hate to hear the dishwasher shut down partway through a cycle. We know not being able to use the unit for a month must be very inconvenient, especially when it's new; this is absolutely not the ownership experience we wish to provide.
If the water will not drain, you may want to check that the drain is not clogged. Canceling the cycle by pressing the Start pad for 3 seconds and closing the door will also usually drain the dishwasher. As your unit is not running properly, you may also want to check the circuit breaker or fuse and/or try disconnecting the unit from power for a couple minutes before reconnecting; resetting the electrical components can often help resolve an issue.
Other troubleshooting tips are available in the manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf . We hope some of that information may be helpful, but after reviewing our system we do also see you have an appointment scheduled for later this month. If you are unable to resolve with troubleshooting, the technician will certainly be able to diagnose and repair your dishwasher.
If you have any other questions or concerns, we are always happy to offer assistance. We are confident this issue will be resolved for you soon, so you can start enjoying your new dishwasher. -Sarah@GEA
If the water will not drain, you may want to check that the drain is not clogged. Canceling the cycle by pressing the Start pad for 3 seconds and closing the door will also usually drain the dishwasher. As your unit is not running properly, you may also want to check the circuit breaker or fuse and/or try disconnecting the unit from power for a couple minutes before reconnecting; resetting the electrical components can often help resolve an issue.
Other troubleshooting tips are available in the manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf . We hope some of that information may be helpful, but after reviewing our system we do also see you have an appointment scheduled for later this month. If you are unable to resolve with troubleshooting, the technician will certainly be able to diagnose and repair your dishwasher.
If you have any other questions or concerns, we are always happy to offer assistance. We are confident this issue will be resolved for you soon, so you can start enjoying your new dishwasher. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on October 13, 2021
Posted by: SPManger
from Chicago, IL
The dishwasher is a great product! Super Quiet during cycles!
Dishes come our clean!
Dishes come our clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Tiny
on October 12, 2021
Posted by: Dpalr
from Metairie, LA
Bottom rack is tiny and short. Pam’s flip out. Cutlery basket doesn’t stay secure.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, October 13, 2021
Hi there - We are so sorry that you are not completely satisfied with your dishwasher. We know how dispiriting this must be and we can understand your disappointment.
Please know that our dishwasher design team uses feedback from reviews like yours when designing future models. Your insights are very valuable to us and we are lucky to have you in our GE Appliances family.
We also recommend checking out pages 8 and 9 of the owner's manual for some very helpful loading tips specific to this dishwasher: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
If you have any questions or concerns, reach out to us - we're always glad to help. Best, Kelsey@GEA
Please know that our dishwasher design team uses feedback from reviews like yours when designing future models. Your insights are very valuable to us and we are lucky to have you in our GE Appliances family.
We also recommend checking out pages 8 and 9 of the owner's manual for some very helpful loading tips specific to this dishwasher: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
If you have any questions or concerns, reach out to us - we're always glad to help. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Don't recommend this product
on October 12, 2021
Posted by: Bad dish washer
from Walnut Creek, CA
The bottom basket always sticks and is difficult to get back into the machine. The dishes are NEVER dry but they are clean, mostly. I'm not impressed with this machine and would not recommend it. It was expensive and definitely NOT worth the $.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, October 13, 2021
Hi there - We are so sorry that your dishwasher isn't drying your dishes properly and that the bottom rack is difficult to push all the way back in. This would certainly be discouraging and we completely understand your disappointment.
Two ways to ensure that your dishes come out dry is to make sure that the inlet water temperature is at least 120°F and to check the rinse agent dispenser and fill as required.
As for the rack issue, look under and behind the rack to see if there is an object blocking the rack from being easily moved all the way inside the cabinet. Soap residue can also cause the wheels or rack slides start to stick so that they don't roll properly. Check out this article for tips on how to remedy this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35594.
We hope this helps - let us know if you have any questions or concerns. We're always here to assist. Best, Kelsey@GEA
Two ways to ensure that your dishes come out dry is to make sure that the inlet water temperature is at least 120°F and to check the rinse agent dispenser and fill as required.
As for the rack issue, look under and behind the rack to see if there is an object blocking the rack from being easily moved all the way inside the cabinet. Soap residue can also cause the wheels or rack slides start to stick so that they don't roll properly. Check out this article for tips on how to remedy this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35594.
We hope this helps - let us know if you have any questions or concerns. We're always here to assist. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
A great dishwasher
on October 10, 2021
Posted by: Robbyrobrox
from Burlington, ia
Such a great dishwasher works like a charm great style and would recommend to anyone
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com