Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Average customer rating
3.6
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
274
4 Stars
157
3 Stars
110
2 Stars
81
1 Star
98
61%of customers recommend this product.
(
381 out of
624)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
3
Small Load Capacity
on April 1, 2022
Posted by: AMGio
from Boca Raton, FL
I didn’t have much of a choice when the dishwasher that came with the house I bought stopped working. This ADA Dishwasher was the only one available to fit under the counter. It’s not as deep as the previous one, but I really don’t have a choice. I mean, it works fine, I just can’t load it up with dishes and pots like my previous dishwasher.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 5, 2022
Thanks so much for taking the time to leave us with your feedback. We're sorry to hear that your dishwasher isn't set up like your last one and know that this can be a pain. If you haven't done so already, we suggest checking out page 8 of your owner's manual, linked here, for our loading instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf If there is anything else we can do to help, please let us know. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
New dishwasher
on March 30, 2022
Posted by: Deeandal
from Minnesota
This ADA dishwasher works great in our tight space! I would like longer prongs for dish separation. Also I kept my old silverware holder because reviews said they didn’t like this one, and I agree. As far as drying, the sanicycle works great. Overall it’s not the quality in the racks I had before, but my dishes are clean.
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dishwasher ever
on March 30, 2022
Posted by: JulieIKR
from Columbus, Ohio
It cleans ok, but the racks seem to have been designed by someone who has never actually owned dishes or loaded a dishwasher. Nothing fits. I lowered the top rack to accommodate reusable water bottles, and now the bottom is too short to allow the spinning mechanism to spin over our standard sized plates. It’s just a very stupid machine. And I paid a lot of money for it and had to wait several months to receive it. This was literally our only option because of supply chain issues and availability, and we had to get the ADA model because of how our floor was installed. The plastic parts are cheap and flimsy and look like they’re ready to break at any moment. Buyer beware! I’ve always loved GE appliances - everything else in our home is GE - but this dishwasher is a stinker,
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 4, 2022
We're so sorry to hear that you've not been enjoying your dishwasher's rack design. We know what a pain not being able to fit your dishes in can be. If you haven't done so already, we suggest checking out page 8 of your owner's manual for our loading instructions, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf We hope this helps! If you have any questions or concerns, know that we are here for you. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks
on March 17, 2022
Posted by: Louie800
Happy it was installed with no problems. Like the looks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Very Basic
on March 17, 2022
Posted by: Tomy67
from Middletown, DE
I don't like the way the dishes are still wet when the cycle is done.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 18, 2022
Hi there, we're so sorry to learn your dishwasher isn't drying well. We definitely don't want this for our consumers so we can imagine any disappointment you might be feeling.
To help, we first recommend viewing the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.182306471.1206107855.1647262796-1233938546.1597758556
If your dishes are still wet when your cycles are complete, we suggest taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. We're wishing you the best and we appreciate you taking the time to bring this to our attention.
Guy@GEA
To help, we first recommend viewing the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.182306471.1206107855.1647262796-1233938546.1597758556
If your dishes are still wet when your cycles are complete, we suggest taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. We're wishing you the best and we appreciate you taking the time to bring this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor design
on March 17, 2022
Posted by: BLS55
from Miami
I’m not a fan. The spikes for the plates are too short and close together. In actuality this dishwasher holds less than any other I have owned/used, partially because it’s smaller but mostly because it was just designed badly. In a small dishwasher space counts. The bottom front left is wasted space because if you put anything there, it blocks the detergent door from opening. Also, we’re real people with real plates, bowls, cups and glasses. This dishwasher was not really designed for real people and real life.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 18, 2022
Hi there, thank you for the honest feedback. We're sorry to hear you're finding the tines to be too close together and that you're having a hard time fitting the dishes. We can understand this being annoying for you, so these are valuable points that we'll be happy to share with our product development team for future reference.
We're wishing you the best and we appreciate you taking time from your day to reach out.
Guy@GEA
We're wishing you the best and we appreciate you taking time from your day to reach out.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed in quality.
on March 11, 2022
Posted by: Stains
from Lakeland, FL
Machine does not clean dishes as well as past dishwasher, not easy to load or friendly, problem when pushing loaded rack back into machine, does not empty soap dish, silverware basket could be a better design as well as the rest of the dish rack. Would like a better cycle selection. Disappointed, not past G.E. quality.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 23, 2022
Oh no, we hate to hear you are not satisfied with your dishwasher! We know how frustrating any issues with getting the dishes clean, difficulty loading or pushing loaded racks, trouble with the soap dish not emptying and concerns over the silverware basket, cycle selection and overall design would be. We always strive to create quality, reliable appliances, and regret any inconvenience you’ve had. Our Design team will be alerted of your feedback for future review and development; we truly value your insights.
For the issue you had with both dishes not getting clean enough and the soap dish not emptying, have you checked to make sure the temperature is at least 120 degrees F? That can affect the wash performance as well as resulting in soap not properly dissolving. You also may want to make sure the filter assembly isn’t clogged. We have more detailed Troubleshooting Tips on page 14 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf . There is also information on how best to load the unit on page 8, if that may be useful.
We hope the information in the manual will help, but if you’re unable to resolve your concerns and think service may be necessary, one of our technicians would be glad to assist. That department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other questions or concerns, we are happy to offer assistance any time. All the best! -Sarah@GEA
For the issue you had with both dishes not getting clean enough and the soap dish not emptying, have you checked to make sure the temperature is at least 120 degrees F? That can affect the wash performance as well as resulting in soap not properly dissolving. You also may want to make sure the filter assembly isn’t clogged. We have more detailed Troubleshooting Tips on page 14 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf . There is also information on how best to load the unit on page 8, if that may be useful.
We hope the information in the manual will help, but if you’re unable to resolve your concerns and think service may be necessary, one of our technicians would be glad to assist. That department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other questions or concerns, we are happy to offer assistance any time. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my GE dishwasher
on March 11, 2022
Posted by: RustyRail54
from Oklahoma
Cleans well. Does what says it will do! Easy and simple to operate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com