Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Average customer rating
3.6
(724 Reviews)
Rating breakdown 724 reviews
5 Stars
275
4 Stars
158
3 Stars
111
2 Stars
82
1 Star
98
61%of customers recommend this product.
(
383 out of
627)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
1
Cheap replacement - Read fine print
on June 16, 2022
Posted by: Cheap Dishwasher
I had my dishwasher replaced. Read the fine print. Had I read the complete description of what they replaced, I would have taken the money instead of the replacement. They replaced what I had for this cheap no drying piece of crap. Who in there right mind wants a dishwasher that doesn't dry. This dishwasher is considerably smaller then what I had, even though the outer area is the same. The silverware basket doesn't even fit correctly in the tray. Probably doesn't belong with it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, June 21, 2022
Hello,
Thanks for sharing your feedback. We're sorry to hear that you are not pleased with your dishwasher. We understand your concerns and would like to provide some helpful information.
To improve the drying performance, we recommend adding a high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse. The use of rinse aid can further enhance the dishwasher’s drying performance. We also have some helpful information about how to make the most out of the silverware basket on page 9 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
We hope the information we provided helps, and please know that we will use your feedback to improve.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for sharing your feedback. We're sorry to hear that you are not pleased with your dishwasher. We understand your concerns and would like to provide some helpful information.
To improve the drying performance, we recommend adding a high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse. The use of rinse aid can further enhance the dishwasher’s drying performance. We also have some helpful information about how to make the most out of the silverware basket on page 9 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
We hope the information we provided helps, and please know that we will use your feedback to improve.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Just Okay
on June 14, 2022
Posted by: The Solutionist
from Mesa AZ
it doesn't always actually turn on. So I have to go back and check. the racks are very strange with short tines ( for lack of a better word) these don't support my dishes and i have to lay them flat. Its just for my office so not terrible, but i don't recommend this machine. Plus the first 2 came in with damage. sheesh.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Response from geappliances.comBy Kianna@GEA, GEA, June 20, 2022
Hello,
Thanks for sharing your feedback. We're happy to hear that you like the features and appearance, but hate to hear that you have had some trouble.
In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on if you are able to. You can also schedule service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
For best dishwashing results, we recommend following the loading guidelines on page 8 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=2.152113913.1193555834.1655731731-1806094112.1643313108
We greatly appreciate your feedback and will use it to improve. If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for sharing your feedback. We're happy to hear that you like the features and appearance, but hate to hear that you have had some trouble.
In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on if you are able to. You can also schedule service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
For best dishwashing results, we recommend following the loading guidelines on page 8 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=2.152113913.1193555834.1655731731-1806094112.1643313108
We greatly appreciate your feedback and will use it to improve. If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
average nothing special
on June 7, 2022
Posted by: wueritanita
from Palmdale
I've had it for about a year and I'm not impressed, nothing special. plus I've had issues with it not cleaning properly or overfilling water
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 9, 2022
Hello,
Thank you for providing your thoughts on this dishwasher. Our regrets to hear that you are not impressed with this model. We do apologize for the poor cleaning and high water usage. There are some helpful articles we would like to share that addresses your concerns.
Dishwasher Water Usage Difference: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18466&_ga=2.264981135.1227626216.1654520215-1399050172.1598645166
Dishwasher - Poor Wash Performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.194249517.1227626216.1654520215-1399050172.1598645166
If you need anything, please let us know. Mike@GEA
Thank you for providing your thoughts on this dishwasher. Our regrets to hear that you are not impressed with this model. We do apologize for the poor cleaning and high water usage. There are some helpful articles we would like to share that addresses your concerns.
Dishwasher Water Usage Difference: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18466&_ga=2.264981135.1227626216.1654520215-1399050172.1598645166
Dishwasher - Poor Wash Performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.194249517.1227626216.1654520215-1399050172.1598645166
If you need anything, please let us know. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Residue on plates
on June 6, 2022
Posted by: Alhassan
from TX
I’ve tried different cycles and 1/2 load still plates and utensils have
A residue film. I’m using rinse aid. Even the tub has powdery residue.
A residue film. I’m using rinse aid. Even the tub has powdery residue.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, June 9, 2022
Greetings there,
We appreciate you taking the time to rate your dishwasher. It's certainly understandable how much of a pain film is to deal with. We'd like to share a helpful troubleshooting article to help deal with this annoyance.
Dishwasher - Removing White Film or Residue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38935&_ga=2.222916251.1227626216.1654520215-1399050172.1598645166
Let us know if you have any questions. Hope this helps. Mike@GEA
We appreciate you taking the time to rate your dishwasher. It's certainly understandable how much of a pain film is to deal with. We'd like to share a helpful troubleshooting article to help deal with this annoyance.
Dishwasher - Removing White Film or Residue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38935&_ga=2.222916251.1227626216.1654520215-1399050172.1598645166
Let us know if you have any questions. Hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for retro cabinet fit
on June 5, 2022
Posted by: Marley99
from Michigan
Fit great in our old cabinet. Install was easy and fast.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on May 31, 2022
Posted by: Aerotek1
from Altoona, PA
Wonderful dish washer that is loaded with features. Highly reccommend.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, June 24, 2022
Hello,
We're happy to hear that you are enjoying your dishwasher and all of its great features!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
We're happy to hear that you are enjoying your dishwasher and all of its great features!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dishwasher . Shorter cycles are great
on May 31, 2022
Posted by: Bar6
from St louis
Nice dishwasher, easy to use and very dependable product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, June 23, 2022
Hello,
We're happy to hear that you are loving your dishwasher!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
We're happy to hear that you are loving your dishwasher!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Rack design not good, lower face plate unfinished.
on May 28, 2022
Posted by: Not worth the money dishw
Lower rack prongs are too close for width of pans and casserole dishes. Upper rack does not accommodate wine glasses even if you lower it. Lower face plate look unfinished showing screws and slide adjustments. Not Pretty for spending alot of money.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, June 2, 2022
Hi there, we appreciate the honest feedback and we're sorry to hear you're unhappy with your dishwasher racks and that you can see screws and slide adjustments on your lower plate. We're sure this would be aggravating and it's not something we want you to deal with.
With that said, please know we're happy to share your feedback with our dishwasher team so they can look into potential improvements. We're wishing you the absolute best and we truly appreciate you taking the time to share this with us. You make a great addition to the GEA family.
Guy@GEA
With that said, please know we're happy to share your feedback with our dishwasher team so they can look into potential improvements. We're wishing you the absolute best and we truly appreciate you taking the time to share this with us. You make a great addition to the GEA family.
Guy@GEA
Written by a customer while visiting geappliances.com