Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
3
No heated dry cycle
on January 26, 2023
Posted by: cwvalley
Dishwasher is adjustable for different floor levels, which is why I had to go with this model. Cleans the dishes, no complaint there. Does not have heated dry, just condensate dry, so plastics have to be towel dried. The stainless steel outer is not finger print proof.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy GE Appliances, January 27, 2023
Thank you for reaching out to us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for aspects of this dishwasher that did not meet your expectations. This is certainly not the experience we expect or wish for our consumers to have; therefore, we will be happy to share this feedback with our product team. If you ever need assistance or have any questions, please know that you can always connect with us. -Charlie@GEA
I had an old Kitchenaid that I loved…our children bought this dishwasher for us for Christmas so not our choice…little disappointed at first at smaller size but it’s ability to clean even heavily day old soiled dishes changed our minds… Cons, spikes on bottom left drawer are way too short n doesn’t dry good…other than that we’re happy with our gift!
I have used at least 7 different dishwashers in my life so far and this is the worst one I have had. After a year and a few months, it broke down, the warranty expired, it was 1 year, the repair is more expensive than a new one. Honestly, even when it was working, that was a bad wash, and also didn't even have a program to dry the dishes. I do not recommend at all!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances , January 18, 2023
Hello - We appreciate you taking a moment to leave some feedback and your review.
We are really sorry to hear about the issues you have had with this dishwasher and for it having problems so soon. This is not the kind of experience we want anyone to have at all. This has definitely been a frustrating situation to deal with.
We are going to have one of our agents email you here shortly. This way we can gather some information and offer some assistance.
My landlord needed to replace our Frigidaire dishwasher after the motor died, and went with whatever the appliance guys recommended to fit in the space. Unfortunately, I've been disappointed with this replacement.
My complaints mirror the others here: - No heated dry option, your dishes come out wet; your options are a spotty air-dry or hand-dry. The "condense dry" doesn't work unless all of your dishes are porcelain. This also makes it harder to run a cycle overnight or leaving the house if you want to open the door for air drying. - The buttons on top of the machine make it impossible to know the time remaining - The inner layout is odd; I feel like it fits fewer dishes, and the utensil rack is inflexible with each small section holding just 1-3 items - The rollers on the racks do not glide easily; I'm constantly pulling out the bottom
The only good thing I have to say is that the dishes are coming out clean. I haven't yet had any problems with soap dispensing like others have mentioned; I'm simply using Cascade packs. I am using the vaguely named "boost" function for more heat in hopes it gets the dishes hotter and drier.
I would absolutely do your research to find a different product if you can. While I don't know the price paid for my unit, I'm shocked at the retail price on this site, and hope you can find a better option.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 9, 2023
Hello there,
We appreciate you taking the time to write out this review. It is nice to hear that this dishwasher cleans well and you've had no issues with the dispenser. We do understand your concerns with the drying and not knowing how much time is left. Your comments are taken seriously and used to help improve future products. Please let us know if you have any questions. Best wishes. Mike@GEA
It arrived dented but we didn’t notice in the required amount of time, so the place we purchased or the manufacturer would help. I have an $. 800 dishwasher that is brand new but dented and looks like crap.
Along with being cheaply constructed on the outside the inside is cheap.
The internal racks are flimsy, they don’t roll well, the water sprayer is very cheap plastic the door is light and cheap feeling.
The installation instructions are not easy to follow. The parts underneath also look really cheap. This was the only one that would fit in the space. I won’t ever buy a ge product again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 5, 2023
Hello,
Thank you so much for sharing your thoughts with us. We're awfully sorry to hear about how unhappy you are with your dishwasher. Your comments do mean a lot to us and we do use them to continue to improve and build quality products. If you have any questions, please be sure to let us know. All the best. Mike@GEA