Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Average customer rating
3.6
(724 Reviews)
Rating breakdown 724 reviews
5 Stars
275
4 Stars
158
3 Stars
111
2 Stars
82
1 Star
98
61%of customers recommend this product.
(
383 out of
627)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
4
Very Quiet
on March 4, 2023
Posted by: cheryl5106756
from Tucson, AZ
Works great and is super quiet. The only thing we don't like about it is the lack of a drying cycle.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Leaves residue on plates
on March 2, 2023
Posted by: Emmerson
from Salinas, CA
I haven’t had this dishwasher long and have washed maybe 3 times and this time it left a residue on all of my dishes that you can feel.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Krystal@GEA, GE_appliances, March 7, 2023
Hello there- We are very sorry to see that your dishes have a residue on them. The quality and longevity of our products is very important to us, and we strive to build our appliances with durable materials that are built to last. The trouble you’ve had with the dishwasher will certainly be sent to our Design team for review and future development. We always like to know about any possible areas of concern, and value your insights. Below you will see an article on tips to stop the residue from happening. We hope you find it helpful.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38873&_ga=2.59167848.491657806.1678210616-264426972.1678210616
Thank you for being part of the GE Appliances family and let us know if we can help with anything else. -Krystal@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38873&_ga=2.59167848.491657806.1678210616-264426972.1678210616
Thank you for being part of the GE Appliances family and let us know if we can help with anything else. -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great sanitizer
on March 1, 2023
Posted by: ZakJr
from NC
It was a pain to install because of hard to reach screws and machine screws that wouldn’t line up which I replaced with self tapping screws on the maintenance front plate. You have to have a right angle driver to install. Also the additional front frame plate in the front had to be removed for installation that had wiring connected to it. Besides the installation the dishwasher works great and get very hot to sanitize.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good affordable washer
on February 27, 2023
Posted by: JordyDog
from Hilton Head, SC
Works as advertised. Love the controls on the top.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
This machine is horrible.
on February 25, 2023
Posted by: Unhappy tenant
from Valdosta, Georgia
Sanitize cycle takes 166 minutes, but no matter what I do with the type and/or level of detergent the machine does NOTHING with it. So basically any food the water doesn’t massage off without soap just gets cooked onto the dishes. Pathetic, and the machine our apartment complex just installed is BRAND NEW. Absolutely DO NOT BUY this machine. Unless you have several days and money to throw away in electric and water heating bills this is just not even worth the money you paid for it.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 28, 2023
Hi there-
We are so sorry to hear that your dishwasher doesn't seem to be properly cleaning your dishes. We definitely understand for the inconvenience and frustration this causes, and we truly apologize.
What you are describing does not sound like normal operation, and is not the quality that we expect here at GE Appliances. With that being said, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team, so that a qualified technician can come out and take a look at this for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful! Thank you for leaving a review on our website, and for providing us with your feedback- it's very important to us.
Best regards,
-Devin@GEA
We are so sorry to hear that your dishwasher doesn't seem to be properly cleaning your dishes. We definitely understand for the inconvenience and frustration this causes, and we truly apologize.
What you are describing does not sound like normal operation, and is not the quality that we expect here at GE Appliances. With that being said, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team, so that a qualified technician can come out and take a look at this for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful! Thank you for leaving a review on our website, and for providing us with your feedback- it's very important to us.
Best regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great simple product
on February 25, 2023
Posted by: griffinc
from Jacksonville,
If you are looking for simple - this is the one. Minimal options, easy to set, not extremely quiet but not loud
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans well
on February 25, 2023
Posted by: Great little dishwasher
from Caldwell idaho
A little small but easy to use and does a great job cleaning.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Came with the house,I would’ve preferred it hadn’t
on February 21, 2023
Posted by: Jess555
Moved into a new home, and got stuck with this year old machine. I’ve had a few dishwashers, and this is by far the worse. It doesn’t properly clean the dishes. Some areas of the dishwasher clean better results than others. I don’t get it. I have to make sure to rinse each plate perfectly or it will dirty the rest of the items. As other reviewers mentioned, it feels really cheap. I will be replacing this very very soon. I do not recommend it at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEA, GE_appliances, February 25, 2023
Hello- We are sorry to hear that you are experiencing issues with your dishwasher. We know how frustrating that can be. Your feedback is appreciated, and we'll be sure and share your comments with our product development team for necessary improvements. Our hope is that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you the very best! -Krystal@GEA
Written by a customer while visiting geappliances.com