Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
1
Poor product
on August 17, 2023
Posted by: Carm1963
from Worthington, IA
I don't like anything about this model. I was told it would have heated dry options and it does not dry at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 17, 2023
Hello,
Thank you for reaching out and sharing your feedback on your dishwasher. We're sorry for any confusion regarding the heated dry cycle, and we're happy to provide clarification.
This model does not offer a heated dry feature. To view all the functions we recommend referring to the manual linked below: https://products-salsify.geappliances.com/image/upload/s--PlyoDrRN--/nser6ngcq4tbkwmtah8i.pdf?_ga=2.200172073.662609810.1692120591-302677575.1657120421
If your dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEA
Overall this looks like a pretty good unit. I needed this particular model to fit in the space available. It does a good job. My only concerns are (1) the separators in the silverware basket are pretty useless. I tried modifying them, and that wasn't much better. I just removed them, and things are working okay; and (2) the controls are a bit confusing. Thought I had started the unit washing and discovered an hour or so later that nothing had really happened. Drying of the dishes seems to work well without a separate heated drying cycle - I like that.
Very happy with my dishwasher, better organizing for plates & glasses ( wine glasses) cleans excellent! Very quiet YES I would recommend! Sales person was awesome too :)
I’m disappointed that there is no drying element. I had the ge tech come out to see if it was installed properly. Apparently, as the manual states, the solution is to open the door to let it dry. What a tripping hazard. It took forever for delivery. And 166 minutes to wash dishes seems ridiculously long, especially since they don’t get dried.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 7, 2023
Hi! We appreciate you taking the time to provide us with your valuable feedback. We apologize that your new dishwasher has not lived up to your expectations when it comes to the drying capability. This dishwasher does have a vent fan that helps with drying. We have provided an article to avoid poor drying in your dishwasher at the link below.
Thank you for choosing GE Appliances for your home. We hope you are able to enjoy your new dishwasher for many years to come. Happy cleaning! - Adrian@GEA