Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
3
Ho Hum washer
on August 8, 2024
Posted by: MarieRay
from Aiea,Hawaii
Dishes do not dry completely. Inside of washer as well as the dishes have droplets of water after the sanitizing cycle.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, August 8, 2024
It’s unexpected to hear that your new dishwasher isn’t drying as well as anticipated. We want to help, and we suggest checking out the article below for tips to help improve drying performance.
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
When reading about this dishwasher and its decibel rating I wasn’t sure what to think but as it has turned out this is a very quiet dishwasher. It cleans well. It doesn’t have any fancy features which makes it very simple to use. I’m very happy with my new dishwasher!
So far it seems everything is coming out clean, but nothing is dry. Also, it's not very user friendly. I found the instructions confusing on how to start the machine and how to set it for a regular wash and dry cycle.
Response from geappliances.comBy Jonathon, GE_Appliances, August 6, 2024
We are going to be passing your feedback about the drying performance and controls over to our product team to review. That way we can look for improvements we can make going forward. Thanks again for sharing.
Little guidance in the owners manual and the controls are not intuitive. There was/is no heating/drying capability. The door feels flimsy and the dish racks are not very supportive of larger items like dinner plates. If known this was to be the similar replacement as determined by the warranty folks, I'd decline the substitution.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, July 26, 2024
We value this feedback regarding your new dishwasher. This unit offers what we call a condensate dry system. With this design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.
Your comments regarding the layout of the unit is extremely important and will be considered by our product design team for review.
Disappointed that it does not have a heat feature to dry the dishes - wish that had been explained or told to us.
Response from geappliances.comBy Charlie, GE_Appliances, July 18, 2024
We appreciate you taking the time to let us know about your experience with the dishwasher. We're constantly working to improve our products and will share your feedback with our product team.