Customer reviews from ATT.com
Motorola - Moto G6 Play (AT&T)
Average customer rating
3.3
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
15
4 Stars
2
3 Stars
3
2 Stars
7
1 Star
7
48%of customers recommend this product.
(
16 out of
33)
Customer Reviews for Motorola - Moto G6 Play (AT&T)
Customer Rating
3
Moro g play 6th gen
on January 25, 2019
Posted by: 1wani
from Georgia
Not like it as well as my other phones
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2
Don't waste your time
on November 14, 2018
Posted by: Blessed_1
from Georgia
This is my 2nd Motorola phone and I loved the 1st one soooo much I wanted to get another one. However, the Moto G Play 6 is nothing to brag about. I can't talk on the phone using the speaker, Bluetooth, or headset because the other person has difficulty hearing me.
No, I would not recommend this to a friend.
By Motorola Customer Care, November 19, 2018
Hi Blessed_1, we understand how you feel. It could be very troublesome, but let me help. Is this happening intermittently, or on all phone calls? Is this happens even when you have a strong signal strength? Have you tried to do a diagnostic test thru Device Help > Fix > Hardware Tests > Microphone? What was the result? You could also put the phone in Safe Mode to check if there is any third party application that causes the issue. To boot into Safe mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe mode appears. Please let us know how it goes by sending us an email to supportforums@motorola.com. -Jhei
Written by a customer while visiting ATT.com
Customer Rating
2
You get what you pay for
on January 30, 2019
Posted by: DJGB
from Atlanta, GA
This phone is SO frustrating. It is much slower than the phone I replaced from a different manufacturer. Added a few normal apps and the phone was basically a snail after that. I wanted an affordable phone and after reading the reviews, I thought I had a made a good choice. I am using an old phone for my Audible App in the car because it shuts down the Moto. I would not recommend this phone.
No, I would not recommend this to a friend.
By Motorola Customer Care, January 30, 2019
Hi DJGB, This never happen to the same phone we have. We stand by our products and we're happy to help.Tell us more about your concern by sending us an email to supportforums@motorola.com for us to further assist you. We'll surely help there. -Jess
Written by a customer while visiting ATT.com
Customer Rating
1
Awful
on February 4, 2019
Posted by: Muffin5374
Sadly, I thought it would be good to give Motorola, since they invented the cell phone system that the world uses, but the product stinks and I had to trade it in on another phone
No, I would not recommend this to a friend.
By Motorola Customer Care, February 6, 2019
Hi Muffin5374, Sad to hear that you had to trade in your phone. Hope you can give us another chance in the future. -Jess
Written by a customer while visiting ATT.com
Customer Rating
5
Love it !
on March 1, 2019
Posted by: Jackie b 62
from Arkansas
Great phone, recommend it to others.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Fitbit destroyed
on March 3, 2019
Posted by: Cb264
from Louisiana
not compatible. To a Fitbit
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3
Moto G6 Play problems
on March 13, 2019
Posted by: Todd5pt0
from PDX
I have owned Motorola phones for many years and never had a problem with any of them. I have had the G6 Play for about 3 months now and it continues to freeze up and act very slowly. Most functions are slow to react such as the camera and opening apps. The phone will freeze up, the screen will go black and then go back to normal after a few minutes. When talking on the phone, the sound cuts out and becomes garbled every 3 minutes. I installed a 32 GB micro SD card but it doesn't help. I am about to go back to my Moto G4 phone that still works perfectly.
No, I would not recommend this to a friend.
By Motorola Customer Care, March 16, 2019
Hi Todd5pt0, I understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. Please use Subject: G6 Play_your issue (e.g G6 Play_Slow/Lagging) on your email or give this link, we'll surely help you from there. - Mike
Written by a customer while visiting ATT.com
Customer Rating
1
Junk
on April 22, 2019
Posted by: Junk phone
from San Antonio
Phone is 6 months old and randomly turns off by itself. This last time it turned off it will not charge or turn on. DO NOT BUY
No, I would not recommend this to a friend.
By Motorola Customer Care, June 4, 2019
Hi, I understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. Please use Subject: G6 Play_your issue (e.g G6 Play_Slow/Lagging) on your email or give this link, we'll surely help you from there. - Mike
Written by a customer while visiting ATT.com