Customer reviews from ATT.com
Motorola - Moto G6 Play (AT&T)
Average customer rating
3.3
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
15
4 Stars
2
3 Stars
3
2 Stars
7
1 Star
7
48%of customers recommend this product.
(
16 out of
33)
Customer Reviews for Motorola - Moto G6 Play (AT&T)
Customer Rating
1
Really bad phone
on March 9, 2019
Posted by: EMoney35
from CT
This phone, while the features and price point are very nice, simply is a terrible phone. I have had it for about 3 months and performance is just awful. I had a Moto G2 and it was a very good phone. Had for about 3 years and figured it was time for an upgrade. Bought the G6 play and after about a month, everything lags. Need to constantly restart it. Example: you go to take a picture, your camera pops up, all of the sudden the app shuts off automatically. It will do that until you restart it. It does this for everything about twice a week. I only use my phone to talk, text, check email, and read news. No crazy apps that would bog down performance. Never had this problem in the past. Stay away from this phone. Don't say you weren't warned!
No, I would not recommend this to a friend.
By Motorola Customer Care, March 11, 2019
Hi EMoney35, This seems odd and this should not happen. We stand by our phones. We're glad to help investigate and get this resolved. Please send us an email at supportforums@motorola.com with all the details and we'll take it from there. Refer to this post by using the subject: Amazon_(Issue). Thanks! -Zeke
Written by a customer while visiting ATT.com
Customer Rating
2
Nice but slow
on July 17, 2018
Posted by: kchefspice
from Cleveland, Oh
This phone is very nice. But to slow for me. I am going to exchange it for another
No, I would not recommend this to a friend.
By Motorola Customer Care, July 17, 2018
Hi, kchefspice. For the slow performance issue, sometimes caused by too many running apps in the background, use your recent apps button to close apps you are no longer using. You may also need to check your internal memory, When the internal memory of the phone is full or almost full, you may experience a sluggish user interface, latency when switching menus, or in some cases the display freezing or reboot which is already happening on the device. It is also a good practice to restart the device periodically (at least every 48 hours) to clear out buffers and memory that may lead to intermittent issues. You can also try to boot the device in Safe Mode and observe. To boot into Safe mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe mode appears. If it works fine while in Safe modes, then it's possible that a 3rd party app is a culprit. Try removing some recently downloaded apps and see if it helps. -Jhei
Written by a customer while visiting ATT.com
Customer Rating
5
Sleek and fast
on July 24, 2018
Posted by: NiceNita
from Michigan
I bought this phone for my husband. It is nice and has a great feel to it. We both are not phone people, we want it to call and surf the internet and read our emails. If it takes nice pics, that's a bonus. This one does all of that and holds a great charge. Mission Accomplished!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Love it
on July 26, 2018
Posted by: Sugamama
from Louisiana
I really like the features and how easy it is to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
Not much
on January 15, 2019
Posted by: Kentucky42
The phone looks nice but does not perform well. It doesn't get good reception at all.
No, I would not recommend this to a friend.
By Motorola Customer Care, January 15, 2019
That could be very troublesome. We understand if this caused you to feel frustrated. As we stand behind our product, we want to investigate on why your device won't have good reception. Please send us an email to supportforums@motorola.com and use Subject: Amazon_your issue (Amazon_Touchscreen issue) on your email. Include the details of the issue and we'll take it there. -Zeke
Written by a customer while visiting ATT.com
Customer Rating
4
Great Phone
on February 27, 2019
Posted by: Zell57
from Atlanta, GA
I have the Moto G 6 play and I really like this phone. It have so many functions and features, takes great pictures. Compared to the other costly phones this is an exceptionally phone to have. I would buy another Motorola phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Great phone
on October 1, 2018
Posted by: Train2006
Perfect phone for a young kid to have as their first phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Much better 4glte service than wife's Samsung
on October 14, 2018
Posted by: Ajh574
from Millersburg, IN
Great phone much better value than wife's Samsung
I would recommend this to a friend!
Written by a customer while visiting ATT.com