Customer reviews from ATT.com
Motorola - Moto G6 Play (AT&T)
Average customer rating
3.3
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
15
4 Stars
2
3 Stars
3
2 Stars
7
1 Star
7
48%of customers recommend this product.
(
16 out of
33)
Customer Reviews for Motorola - Moto G6 Play (AT&T)
Customer Rating
5
Great phone for the price
on August 6, 2018
Posted by: Jltuv
from Estill Springs
Battery last all day, the screen is great, music sounds great with Dolby sound and the phone can be slow but not bad enough to cause concern
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
Slow Camera, Bloated Software, reboots unexplicabl
on February 13, 2019
Posted by: Seematt
from Jacksonville, FL
First it reboots for unexplained reasons, some users say it may be due to a recently installed app. But when it reboots, any apps installed to MicroSD (formatted as internal storage) dissappear. Came with a bunch of Google bloatware (i don't need google play music or movies or a Google Korean input??!) if you disable them, then the phone stops working. You reenable them and some problems are fixed but now the camera won't work and the sd card needs to be reinstalled at every reboot. You can backup the phone, but not restore! I would get a G7 Plus, but guess what? It's not available in the US. So i will give the Nokia 7.1 a shot. The Oneplus 6t looks great, but it's at the flagship price point.
No, I would not recommend this to a friend.
By Motorola Customer Care, February 15, 2019
Hi Seematt,
I understand how inconvenient it is on your part. We stand by our phones and we're happy to help investigate why this happened to your phone. Send us an email to supportforums@motorola.com for us to further assist you. Please use the subject: AT&T_Issue. We'll surely help you there, -Jess
I understand how inconvenient it is on your part. We stand by our phones and we're happy to help investigate why this happened to your phone. Send us an email to supportforums@motorola.com for us to further assist you. Please use the subject: AT&T_Issue. We'll surely help you there, -Jess
Written by a customer while visiting ATT.com
Customer Rating
2
NOT durable. Buggy
on September 25, 2018
Posted by: Beila
from Oklahoma
I loved this phone, and love the way the OS is set up. My first Motorola phone. Day 3 of owning and loving it: It is in a shockproof case, falls from 8 inches to floor.. Glass shatters. Still working but can't read a lot of text on it. The screen flashes a lot (similar to a screenshot) and the system has a few flaws. The multiple notifications of a single text is annoying but not a deal breaker. The battery life is AMAZING!!! I stream radio 9 hours a day and it doesn't use 40%. My LG K10 would require 2 recharges in that same time frame. Bottom line: if you need durability, go with a different phone. If you want to save money and need battery life and decent photos.. this is a pretty good choice.
No, I would not recommend this to a friend.
By Motorola Customer Care, September 26, 2018
Hi Beila, I appreciate having one of our phones. The device has a Gorilla Glass screen which gives anti-scratch resistance and not shatterproof. The screen is made of glass which is fragile and can be cracked when dropped. Your feedback is important to us. We'll share this with the team.
-Jess
-Jess
Written by a customer while visiting ATT.com
Customer Rating
2
Worse Moto phone ever!
on August 28, 2018
Posted by: JennFranks
from Tulsa, OK
Constantly freezes, slow on opening any programs, camera takes forever to "capture" moment. Will not run properly on wifi. Memory is low. Constantly having to reboot phone to get anything done. Nice case, decent battery life
No, I would not recommend this to a friend.
By Motorola Customer Care, August 30, 2018
Hi JennFranks, thanks for sending us you feedback. Can we try to put the phone in Safe Mode? To boot into Safe mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe mode appears. Please let us know if the issues remain even when in Safe Mode. You could send us an email to supportforums@motorola.com. -Jhei
Written by a customer while visiting ATT.com
Customer Rating
5
Moto g play 6th
on June 15, 2018
Posted by: Unicornul
from Lexington Park, Maryland
I'm very pleased with the results of my new phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Good, except....
on July 5, 2018
Posted by: JOPdiy
from Missouri
My old flip phone, when I got a text message, would give a 'notification sound' every couple minutes till I answered it. Nice for when I didn't hear it the first time. This moto g play 6th gen only gives a 'notification sound' ONE TIME. If you don't notice it.....too bad. Instead, you have to manually check the phone periodically for any new messages.
By Motorola Customer Care, August 1, 2018
Hi JOPdiy,
I appreciate having one of our phones. Android devices are different from an old operating system. Notification sound will come only ones, but you can set a loud and long notification sounds through Settings.
-Jess
I appreciate having one of our phones. Android devices are different from an old operating system. Notification sound will come only ones, but you can set a loud and long notification sounds through Settings.
-Jess
Written by a customer while visiting ATT.com
Customer Rating
1
Not worth your dime!
on November 20, 2018
Posted by: Arsenal 2
from Abilene, Tx
Internal storage fills way too fast with no way of conveniently erasing it, if you can. After 6 weeks having to use SD card for extra internal storage. Every bit of the operating system seems old and out of date. Rather have my old Alcatel phone than this piece of s###!!!
No, I would not recommend this to a friend.
By Motorola Customer Care, November 22, 2018
Hi Arsenal 2, thanks for bringing this up to our attention. The device comes with 16/32 GB internal storage (depends on which one you have purchased) that can be expanded up to 128 GB using an external SD card. It is also operating at Android 8.0 Oreo. Here is the link to learn more about the device: https://www.motorola.com/us/products/moto-g-play-gen-6. Moreover, we want to make sure that you get the most out of the phone, can you please give us the specifics on what you mean about "Internal storage fills way too fast with no way of conveniently erasing it"? Please let us know by sending us an email to supportforums@motorola.com. -Jhei
Written by a customer while visiting ATT.com
Customer Rating
2
Unhappy
on November 6, 2018
Posted by: George73
from Pa
Not very user friendly for anyonr
No, I would not recommend this to a friend.
By Motorola Customer Care, November 7, 2018
Hi George73,
I understand how you feel. We stand by our phones and we're here to help. Send us an email to supportforums@motorola.com so we can work with you and get this resolved. Please refer to this post, we'll surely help you there.
-Jess
I understand how you feel. We stand by our phones and we're here to help. Send us an email to supportforums@motorola.com so we can work with you and get this resolved. Please refer to this post, we'll surely help you there.
-Jess
Written by a customer while visiting ATT.com