Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
Great size
on October 30, 2019
Posted by: gtiano
from Kansas
Replaced a previous GE microwave. The fit and finish of this microwave is better than the model it replaced. Works well, its not too big or small and looks good.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on October 31, 2019
Posted by: InsuranceMan
from Athens, AL
Works great and have no complaints, so far. I would recmmend this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Easy to use
on October 31, 2019
Posted by: Mike Heath
Excellent product for the money - performs well, easy to use controls.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
cord has changed
on November 4, 2019
Posted by: gamma2
from Ohio
Purchased same model as our previous microwave that died this morning after giving us 11 good years. Something has changed with the electrical cord plugged in so that the new one does not go back as far. This new one sticks out about 3" over hanging the edge of the wooden shelf. Will take some time but we'll have to get used to it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent machine
on November 4, 2019
Posted by: Dennis_66
from Galion, Oh
Easy to operate. Clean and easy to read markers on the keys.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not difficult to use, but hard to get it to work.
on November 4, 2019
Posted by: Giwms
This microwave is often difficult to use as the "buttons" don’t respond to touch. Sometimes it requires an easy touch, sometimes a hard one, & sometimes it works easily. I find it frustrating when it isn’t functioning easily.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 7, 2019
Hello Giwms - Thanks for the feedback. We're sorry to hear of the difficulty you're experiencing with your microwave buttons. Warranty details for your microwave can be found on page 15 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF
We apologize for any inconvenience. Thanks for choosing GE Appliances!
We apologize for any inconvenience. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on November 5, 2019
Posted by: Shaztango68
from Aylett va
Love our new microwave. Easy to use, small on the outside but roomy inside for my bigger casserole dishes. Very happy with our purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Lousy
on November 5, 2019
Posted by: Chuck 1031
from Loris sc
Certain features did not work at all. Instructions didn't seem to match product.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 6, 2019
Hi Chuck 1031 - We'd like to make sure you have the correct manual. Here is a link to the JES1657DM use & care guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF
If you need more help with your concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone
If you need more help with your concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone
Written by a customer while visiting geappliances.com