Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
3
1-2 1-4 what do they mean & what are they for?
on November 19, 2023
Posted by: Kris1972
from Sonora, CA
I wish you gave more to what the numbers are on the microwave. So confusing to remember what they mean for different settings. Did not realize reheat is only for pasta or veggies. What about leftovers? And how long do the numbers cook for? Same for defrost too. My last microwave was the best. Miss it :(
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, Cafe_Appliances, December 5, 2023
Greetings! Thank you for providing us with your valuable feedback. We recommend viewing pages 7-12 of the Owner's Manual at the link below for guidance on what the settings and number mean.
https://products-salsify.geappliances.com/image/upload/s--ApKhxgTp--/u1qbfistkxgxuikxhalm.pdf?_ga=2.211335957.1075580333.1701710779-1943611882.1696523642
We are honored to have you as a part of the GE Appliances family. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
https://products-salsify.geappliances.com/image/upload/s--ApKhxgTp--/u1qbfistkxgxuikxhalm.pdf?_ga=2.211335957.1075580333.1701710779-1943611882.1696523642
We are honored to have you as a part of the GE Appliances family. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Just what I hoped for
on November 19, 2023
Posted by: Wg21
I’ve had other GE microwaves and love them. This one has a weird buzzing noise when you turn it on. If you hold down on the corner of the microwave it goes away. Otherwise I love it.
Written by a customer while visiting geappliances.com
Customer Rating
3
Doesn't last as long as it should
on November 20, 2023
Posted by: Bikerider39
from Rhode Island
I am on my 2nd identical model.
We liked our previous one, so we just got another one as a replacement as the first one just fried out. I looked up when we got our previous one and it has only been 5 years. I feel like we should have easily gotten 2 or 3 more years. Had I known this prior, I may have considered buying a different one.
We take care of our stuff and small family.
We take care of our stuff and small family.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, December 4, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave did not last longer than anticipated.
We strive to create our appliances using quality materials and always want to provide a convenient cooking experience for you.
We hope that you will give our products another chance in the future as we continue to improve.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave did not last longer than anticipated.
We strive to create our appliances using quality materials and always want to provide a convenient cooking experience for you.
We hope that you will give our products another chance in the future as we continue to improve.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Warranty replacement
on November 22, 2023
Posted by: Aedes
bought to replace same model that stopped working after only 6 months. Warranty process should refund the cost of 1st purchase, less taxes. Hopefully will last longer.
Love the size and ease of use.
Love the size and ease of use.
Response from geappliances.comBy Adrian, GE_Appliances, November 28, 2023
Greetings! Thank you for taking the time to leave us a review. We are so sorry that your original microwave stopped operating after only 6 months of use. This is not normal operation and is definitely not the consumer experience that we strive for. We are happy that our warranty team was able to get this unit replaced for you so you can resume heating your yummy foods.
We appreciate you choosing GE Appliances for your home, and we are confident that this microwave will serve you for many years to come! - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home, and we are confident that this microwave will serve you for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Defected
on November 22, 2023
Posted by: Manufacturing defects
My microwave keeps sparking it’s not that old I don’t understand
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliance, November 28, 2023
Oh no!
We're so very sorry to hear that your microwave is sparking. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best regards. - Tierra@GEAppliances
We're so very sorry to hear that your microwave is sparking. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Otherwise I like it.
on November 22, 2023
Posted by: Fggfgyyghjf
from MD.
I don't like the black door and the touch pad is hard not sensitive to the touch.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Room for improvement.
on November 22, 2023
Posted by: Greg 1
from Utica NY
Great microwave, but some of the buttons are hard to differentiate Green for start, red for cancel, would make a big improvement for me!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great purchase!
on November 23, 2023
Posted by: Lieberein
from Long Beach CA
Bigger inside than my old Microwave, but same dimensions on the outside, so space winner! The first item I cooked took less time, and vooked better than I could have imagined. I would for sure buy again.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com