Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
3
Worked fine until it didn’t.
on November 7, 2023
Posted by: A2Users
from Ann Arbor MI
Worked ok then shorted out/failed. 4 years old, manufactured in 2019. Would have been nice to get a little more time out of it. We haven’t abused it in any way.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, November 9, 2023
Greetings! We appreciate you taking the time to leave us a review. We are so sorry to hear that this microwave did not live up to your expectations due to its life span. We definitely understand the importance of an appliance operating for a long time. However,
It is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance, even an approximate age. There are many variables involved such as frequency of use, type of use, location of appliance (ex. high humidity, care, and maintenance.
We will be sure to share this feedback with our product design teams, so the necessary changes can be made to this model. We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
It is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance, even an approximate age. There are many variables involved such as frequency of use, type of use, location of appliance (ex. high humidity, care, and maintenance.
We will be sure to share this feedback with our product design teams, so the necessary changes can be made to this model. We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave features that could be improved
on November 9, 2023
Posted by: Eyler
from Ohio
I like the GE microwave but I wish the clock numbers were white instead of the green because when using the timer or clock it's hard to see and the inside is kinda dark when cleaning it, if I want to look inside of the glass to look at the food you can't see without opening it. Our old GE microwave had the white numbers and was so much brighter inside
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
MV
on November 10, 2023
Posted by: Pesseea
Good performance simple to use. Good looks strong. Easy to use
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on November 12, 2023
Posted by: mav47
from Roanoke VA
I am so pleased with this microwave. The size is perfect. The features are easy to read and use. Cleans easily.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on November 12, 2023
Posted by: Myrna C
from Corona Queens
Microwave works excellent. Great excellent features. Love the wattage!!!!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, works well
on November 12, 2023
Posted by: Michael L s
from Los angeles
The microwave oven works very well up to all my expectations. No problems in operating the systems.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave oven
on November 13, 2023
Posted by: Who cares aboutthis
Just bought model JES1657SM2SS. Waited 2 weeks to receive it. Had Panasonic microwave before. I’m disappointed in the very dim/weak light bulb compared to the bright light on the Panasonic. Also, ring that holds glass plate is not white but something that looks like old recycled brown. Both make my new microwave seem already old and used. Have to press more buttons to operate than the Panasonic. However, my first GE built in microwave lasted 26 yrs and mt Panasonic only lasted 5.5 yrs. So if GE lasts longer, I’ll adjust.
Features
3
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Just fine
on November 13, 2023
Posted by: El tito
from Fl
Just what I was looking for. A couple of new features not on my old one that are very nice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com