Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
3
Door sticks
on September 22, 2023
Posted by: Victoria 1111
from Longs Sc
The microwave is fine except after about 2 weeks the door sticks when you press the button to open it.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 22, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the button sticking on you. However, we're glad that you are getting cooking performance.
We are going to take a moment to share this feedback over with our production team, this way we can keep this in mind for our models going forward. Not that we are expecting anything to happen, but if you need any assistance or have any questions. Let us know and we will be happy to help out.
We hope you have a great rest of the week. - Jonathon@GEAppliances
We are going to take a moment to share this feedback over with our production team, this way we can keep this in mind for our models going forward. Not that we are expecting anything to happen, but if you need any assistance or have any questions. Let us know and we will be happy to help out.
We hope you have a great rest of the week. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance!
on September 24, 2023
Posted by: BobAvon
from Plains, Pa
Appliance is very good, no issues. We did need to buy a wheel base for the rotating table to make turn more smoothly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use features
on September 24, 2023
Posted by: Willisdog
Great size and color. Has easy to read and use of display. Sits into a cubby and enhances my all white appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 29, 2023
Hi there! Thank you for taking the time to leave us a review. We are ecstatic you are loving your new microwave and its ease of use. This is such a beautiful model with many great heating features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your microwavefor many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Second microwave!
on September 26, 2023
Posted by: Satisfis
Love this microwave, fast easy great features. First one burned up after a few months and GE was great w/ replacement
Response from geappliances.comBy GEAppliances, Devin, October 6, 2023
Hello!
Thank you for taking the time to provide a review on your GE Appliances countertop microwave, model JES1657BMTS. We are happy to hear that you are loving your microwave and all the great features it has to offer. We are hopeful that you will not experience any issues with this replacement unit, but if you should ever have any questions or concerns, please don't hesitate to reach out for assistance- we're happy to help!
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your GE Appliances countertop microwave, model JES1657BMTS. We are happy to hear that you are loving your microwave and all the great features it has to offer. We are hopeful that you will not experience any issues with this replacement unit, but if you should ever have any questions or concerns, please don't hesitate to reach out for assistance- we're happy to help!
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Price
on September 26, 2023
Posted by: buckdear
from Washington State
Fits in the space required, works as it should, replacing the exact same one after 3 years of service, used daily heavily, 3 years wasn't too bad of lifespan, considering the amount of grease and water vapor (boiling water) we have subjected it to.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwaving again
on September 27, 2023
Posted by: SUSSSS
This counter top microwave is great, so far .
The LAST ONE same model never sounded right and then went on fire after 8 months. Thank goodness we caught it quickly.The smell was Horrendous!
The refund policy is a lengthy process of correspondence then two months to get the money back AFTER you purchase a new one.
The LAST ONE same model never sounded right and then went on fire after 8 months. Thank goodness we caught it quickly.The smell was Horrendous!
The refund policy is a lengthy process of correspondence then two months to get the money back AFTER you purchase a new one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, great prices, great products
on September 29, 2023
Posted by: Cynthynny68
I love my GE microwave. I own other GE products. My family is a GE family. From my grandparents to my parents to myself; from California to Iowa to Arizona to Louisiana.
Response from geappliances.comBy Adrian@GEAppliances, Adrian@GEAppliances, October 5, 2023
Hello! We are so appreciative of you taking the time to leave us a review. We are ecstatic you are loving your new microwave. This is such a beautiful model with many great heating features that we are happy to hear you're enjoying. We are beyond honored to have you as a part of the GE Appliances family for generations, and we hope you continue to enjoy your microwave and other products for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Interesting settings
on September 29, 2023
Posted by: tstrick728
from Jacksonville,FL
Operating instructions did not come with the microwave. Had to go online to get information on how the settings work. Microwave works well once you understand the settings
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com