Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
4
As promised.
on August 26, 2023
Posted by: Mel Masi
So far, so good. We'll see how long it lasts. It's not as well-designed as the Kenmore Elite micro that it replaces, that was 11 years old, but nothing is better today than it was in the past, unfortunately. Things are only as well-made now, as the have to be. This microwave is good enough. If you've never had another, you'd think it was perfect.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Started good, did not last.
on August 28, 2023
Posted by: Gentry11
from WV
Bought this microwave when we bought a new house in November 2021. It was plenty large and powerful. Things cooked faster.
About 6 months after we got it, it would occasionally have an electrical fritz, but it was okay most of the time. It seemed to only happen when there was just straight butter in it.
As of August 2023, it is no longer usable. Over time it started doing the same stuff, but for everything. I am pretty disappointed a GA product would last less than two year. It makes me worry about my other appliances.
Features
4
Performance
5
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 30, 2023
Greetings - Thank you so much for taking a moment to connect and share what has been going on. We're sorry to hear about your microwave no longer working properly. That is not something we expect.
We recommend trying a quick electronic reset, which is done by removing the power cord for about 30 seconds and then plugging it back in. This can help in the case of any hiccups going on in the electronics. Also, we are going to be forwarding this over to our product team to review. This will allow us to look for improvements for our models going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We recommend trying a quick electronic reset, which is done by removing the power cord for about 30 seconds and then plugging it back in. This can help in the case of any hiccups going on in the electronics. Also, we are going to be forwarding this over to our product team to review. This will allow us to look for improvements for our models going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Reliability and great features
on August 28, 2023
Posted by: Janc37
from WI
We’ve had GE microwave and other appliances in the past and have found them to be high-quality and very reliable. The model we chose had all the features we were interested in.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek
on August 30, 2023
Posted by: Amy0824
Love this microwave. Elegant and out of the way. Heats stuff up like it should!
Written by a customer while visiting geappliances.com
Customer Rating
4
Basic Functions
on August 30, 2023
Posted by: Noppeet
from Chicago
This unit is aesthetically pleasing. But when operating it is to noisy. Also an illuminating function panel is needed.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good model
on August 31, 2023
Posted by: Bad requirement
from Ohio
Microwave seems fine so far, I’ve only had it for about a month or so. Spacious and powerful. Just one feature that I don’t like, there’s some type of sensor that is used to prevent the microwave from running when it thinks there’s no food in it. This has caught me up a couple times because I tend to unplug my microwave when not in use. Sometimes I’ve already opened the door and inserted the food before I turn it on, which generates the warning that there’s no food inside. Other than that I’m happy with the model.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Ease operation
on August 31, 2023
Posted by: Me 20
from New Hampshire
I enjoy the ease of operation and feel of controls
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Like the size
on September 2, 2023
Posted by: Senator Sam
from NC
Only complaint is that when I try to print an owner's manual it will only print in Spanish. I am not bilingual.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 15, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE Appliances countertop microwave. We are pleased to hear that you are satisfied with the capacity and size this unit provides, however, we are sorry to hear that you are having some trouble printing the owners manual in English. Anytime you should have a question regarding the operation of your appliance, you can refer to the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--ApKhxgTp--/u1qbfistkxgxuikxhalm.pdf?_ga=2.93402717.1333620571.1694443859-1100713441.1674245189
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances countertop microwave. We are pleased to hear that you are satisfied with the capacity and size this unit provides, however, we are sorry to hear that you are having some trouble printing the owners manual in English. Anytime you should have a question regarding the operation of your appliance, you can refer to the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--ApKhxgTp--/u1qbfistkxgxuikxhalm.pdf?_ga=2.93402717.1333620571.1694443859-1100713441.1674245189
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com