Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
Quick and easy setup and use!
on August 13, 2023
Posted by: MadDad1959
from VA
This microwave was quick and easy to set up and use!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice micro
on August 13, 2023
Posted by: Microd
from Chicagoland
It's a good micro. My concern is it won't start a lot and shows. Food. On display. You have to open and shut door to make it work
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Not User Friendly.
on August 13, 2023
Posted by: Dot85
from Livonia, MI
Not user friendly. Need flashlight to find/read proper operation control. Small white print on small black knobs mounted on a black background. Users body blocks ambient light from front of microwave ergo flashlight. The manual is mostly useless. It does not explain clearly how to use the oven. There is no way given to set cook time for less than 1 minute, for instance, that I have found. The only way I have managed this trick is to set for 1 minuet. watch the timer count down and at 30 seconds cancel the operation. This is unacceptable. I have other things needing my attention instead of watching a clock tick. Model #JES1657SMQSS Serial # T200177A, GE Microwave Oven
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 15, 2023
Hello there,
Thanks so much for reaching out. We appreciate the feedback and we're more than happy to provide guidance. For tips on how to adjust the cook time, please refer to page 8 of the owner's manual. Here is the link: https://products-salsify.geappliances.com/image/upload/s--ApKhxgTp--/u1qbfistkxgxuikxhalm.pdf?_ga=2.77067029.1892325043.1692105174-595418822.1684865737
Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with. - Tierra@GEA
Thanks so much for reaching out. We appreciate the feedback and we're more than happy to provide guidance. For tips on how to adjust the cook time, please refer to page 8 of the owner's manual. Here is the link: https://products-salsify.geappliances.com/image/upload/s--ApKhxgTp--/u1qbfistkxgxuikxhalm.pdf?_ga=2.77067029.1892325043.1692105174-595418822.1684865737
Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Done
on August 13, 2023
Posted by: DanPD
from CA
Barely a year old, and it just stopped working, there is a short inside when you shut the door it beeps flashes then nothing. Un happy camper
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 15, 2023
Oh no!
We're so very sorry to hear that your new microwave has stopped working. This is certainly not the experience we desire for you. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best regards. - Tierra@GEA
We're so very sorry to hear that your new microwave has stopped working. This is certainly not the experience we desire for you. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best regards. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE 1.6 Microwave
on August 14, 2023
Posted by: FrugalSenior
LOVE THIS MICROWAVE! My mistake was buying the first one at a pallet sale type store box was NOT DAMAGED, but it only worked for about 8mo. so I had no warrant or recourse. I was so happy to find this same one was still being sold. I love everything about this microwave!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Replaced An Older GE Model
on August 14, 2023
Posted by: Gweeto
I gave it 4 stars because I have only had it for a few days. I had the previous model which stopped working after around 8 years. So far I like the fact that this has the same interior dimensions yet the outside is slightly smaller. I also like that there are several different functions that were not on the old one; beverage and plate reheat are the two that I like. Hope it lasts as long if not longer than the other one.
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Impressed!
on August 15, 2023
Posted by: Staretcher
from Pennsylvania
The functions are easy to read and use. Powerful microwave which matches our other stainless steel equipment in our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great microwave
on August 15, 2023
Posted by: Cms943
from Leipsic Ohio
Plenty of options on the microwave...fits perfectly where we have it
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com