Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
4
Microwave Oven JES1657SM2SS
on August 6, 2023
Posted by: Putney23
It's a little different from the microwave I replaced it with. There are a few things that I would like to see changed.
One thing I would do is make the buttons easier to see, backlighting would be great. The other thing would be to be able to set cook time under a minute. Your owner's manual could use explain the buttons in more detail as to the timing for each programed button, other than the flashing light display.
One thing I would do is make the buttons easier to see, backlighting would be great. The other thing would be to be able to set cook time under a minute. Your owner's manual could use explain the buttons in more detail as to the timing for each programed button, other than the flashing light display.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use. Great features and functionality.
on August 6, 2023
Posted by: 5 Star Purchase
from Mansfield Georgia
Easy to use. Great features and functionality. I would certainly buy it again.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works fine. Nice and solid/heavy
on August 8, 2023
Posted by: Maggie561921
from Oklahoma City
So far so good. I like the way the door opens without moving the unit.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful features and quite
on August 9, 2023
Posted by: Wave 55
from CA
After looking for a new brand microwave I came across the GE. It’s great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product!
on August 10, 2023
Posted by: DeJas
from Virginia
Great Product and works well! The microwave is easy to use and install. It is the perfect size for my countertop and I love the black and stainless steel.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 11, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new microwave; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear it fits your space so well. We love the large capacity of this model, and the sensor cooking controls make it easy to get delicious results every time. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEA
We’re thrilled that you’ve been impressed by your gorgeous new microwave; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear it fits your space so well. We love the large capacity of this model, and the sensor cooking controls make it easy to get delicious results every time. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size and easy to use
on August 10, 2023
Posted by: ReberJ
from Anchorage, Alaska
This was perfect. for our space in the office. Very easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Missing part
on August 10, 2023
Posted by: Tombuiltit
from Mt. Pleasant, Iowa
We have had this microwave for six weeks. It functions properly but came missing a foot. Had to wait a week to get a replacement.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 11, 2023
Hi there,
Thank you for taking the time to provide a review on your GE Appliances countertop microwave. We always appreciate hearing from you on our products to ensure that we are providing the best possible consumer experience, all while improving and bettering our appliances.
We are truly sorry to hear that your microwave was missing a key part. This is certainly not the quality that we expect, and we are pleased to hear we were able to get you a replacement.
We certainly appreciate you trusting GE Appliances for your home. Thank you for your review!
-Devin@GEA
Thank you for taking the time to provide a review on your GE Appliances countertop microwave. We always appreciate hearing from you on our products to ensure that we are providing the best possible consumer experience, all while improving and bettering our appliances.
We are truly sorry to hear that your microwave was missing a key part. This is certainly not the quality that we expect, and we are pleased to hear we were able to get you a replacement.
We certainly appreciate you trusting GE Appliances for your home. Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good to Almost Excellent
on August 12, 2023
Posted by: Ace2Aid
Enjoy my new microwave. Easy to operate. Only wish the light was on when operating/microwaving
Written by a customer while visiting geappliances.com