Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
Clean, simple easy to use
on July 24, 2023
Posted by: Bobbies Hobbies
Easy to use, much like my old microwave. I'm very happy with this new one.
Written by a customer while visiting geappliances.com
Customer Rating
3
Short term
on July 24, 2023
Posted by: Squibu
from Colorado
When it worked it was good, after 4 months it was dead had to replace it.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 25, 2023
Hello,
We're sorry to hear that your microwave stopped working and had to replace it within four months. That is the last thing we want when someone chooses our appliances.
Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
We hope that you will give our products another chance in the future as we continue to improve.
-Charlie@GEA
We're sorry to hear that your microwave stopped working and had to replace it within four months. That is the last thing we want when someone chooses our appliances.
Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
We hope that you will give our products another chance in the future as we continue to improve.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent and easy to operate. Cooks great.
on July 25, 2023
Posted by: Lifeisgood1234
from Bartlett, TN
We love it. It works great and is great quality. Cook times are precise.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on July 25, 2023
Posted by: Nunzio206
from Delaware
So far so good. We’ve only had it a short time but we like it so far. It looks nice and works good, and it’s quiet. The key pad is different than what we had, but the more we use it the more we like it. This has replaced an 18 year old Sharp. We’re hoping it will last just as long.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Little Microwave
on August 1, 2023
Posted by: Tekiah
from Homer Glen, Illinois
This microwave works very well. It heats food fast and evenly. The size is perfect for us and I like the large rotating tray. The thing I don't like is the control panel. I don't like that the largest part of the panel is the auto cook controls, which we are learning to avoid, since we used the timed cooking most often. The alert tone is also odd - more like an old alarm clock than a new appliance (our other appliances are Samsung and play music, lol). But overall the microwave was a good buy.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisy Microwave from the start
on August 1, 2023
Posted by: Engineer Keith
from LaGrange, Georgia
The microwave heats the food but makes a lot more noise than anyone I’ve had over 25+ years of microwaving. I’m concerned that something is wrong and this has been the case from the first usage. Usually that indicates a short life for equipment. I’d appreciate someone following back up with us as this was just installed in July 2023 and I’m not confident it will be working at the end of 2023.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 2, 2023
Hi there! We appreciate you taking the time to provide us with your feedback. We are so sorry to hear that your microwave is exuding such a loud noise while in use. This is not normal operation, and we recommend scheduling an in-warranty service appointment with one of our certified technicians to get this issue diagnosed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We hope to gain your trust back with our appliances and we are confident that our technicians will get this issue resolved as quickly as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We hope to gain your trust back with our appliances and we are confident that our technicians will get this issue resolved as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Hard to use
on August 2, 2023
Posted by: cindilou2
from North Carolina
You have to push really hard on the menu. I'm not crazy about this microwave. I rather open the door then push a button.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 3, 2023
Greetings - Thank you kindly for taking the time to share your thoughts on this microwave. We're sorry to see that it hasn't been exceeding your expectations.
We definitely agree that appliances should be easy and effortless to use and operate. We're going to be taking this feedback and letting our design teams review everything. This will allow us to look for ways to better our appliances going forward. Again, we appreciate you bringing this to our attention.
Let us know if you have any questions, we're always here to assist. - Jonathon@GEA
We definitely agree that appliances should be easy and effortless to use and operate. We're going to be taking this feedback and letting our design teams review everything. This will allow us to look for ways to better our appliances going forward. Again, we appreciate you bringing this to our attention.
Let us know if you have any questions, we're always here to assist. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great value
on August 6, 2023
Posted by: Sethekole
from Raleigh, NC
I like this brand of microwave. It has a high wattage and cooks fast. The different cook options makes it easy-to-use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon@GEA, GE Appliances, August 11, 2023
Hello - Thank you for spending some time to connect and share your thoughts on this microwave. We're so glad to see that it's been a great fit for you.
We also love the cooking performance this model provides and the amazing cooking features. This includes the timer mode, sensor cooking, and more. Overall, we think you've made a great choice and we're confident it will last you many years to come.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEA
We also love the cooking performance this model provides and the amazing cooking features. This includes the timer mode, sensor cooking, and more. Overall, we think you've made a great choice and we're confident it will last you many years to come.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com