Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
Wonderful microwave!
on March 8, 2023
Posted by: Bfrom Hermitage
from western NY
This is a great microwave! Super easy to use & perfect fit on our counter! The turntable is much larger than our previous 900w so fits our dishes better. The vegetable sensor settings are amazingly accurate!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Issues on longevity.
on March 8, 2023
Posted by: LGFA
from Cynthiana, Kentucky 41031
I like the microwave. I did replace a very similar GE microwave that was a little over 3 years old. MY current has blemish over the number 2 on the touch screen. This was not from any kind of misuse. I believe it was defective.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but control panel needs brighter contrast
on March 8, 2023
Posted by: JJSRC
This new version has overall good functions as the old model but the control panel labels have less contrast with the black background making it harder to see unless with bright light.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Microwave
on March 8, 2023
Posted by: Peg Jane
from Columbus, OH
I am pleased overall with the microwave. The only issue is the knob to set the timing is hard to turn back after you turn it past 10 to set the time.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
GE JES1657DMWW
on March 9, 2023
Posted by: BR50
from Chicago
door glasss black difficult to see inside, should be white. The clock and other information in too dim to see on panel.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
4
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 13, 2023
Hello,
We truly appreciate you making GE Appliances a part of your home, but we’re sorry to hear that some parts of your new microwave are leaving things to be desired. We know it can be frustrating to be unable to see through the window, and having a dim display can make things harder to read than they need to be. We take your feedback seriously and we will work hard going forward to ensure that your concerns are addressed. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We truly appreciate you making GE Appliances a part of your home, but we’re sorry to hear that some parts of your new microwave are leaving things to be desired. We know it can be frustrating to be unable to see through the window, and having a dim display can make things harder to read than they need to be. We take your feedback seriously and we will work hard going forward to ensure that your concerns are addressed. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great design and easy to use
on March 9, 2023
Posted by: John551a
from Virginia
This is a nice looking unit. Buttons are easy to see and display is bright. Like the one button 30 second add feature. Been using it a couple of months and are very happy with it so far.
Written by a customer while visiting geappliances.com
Customer Rating
5
Replacing existing
on March 9, 2023
Posted by: Blk Lab
from Arkansas
We had a built in GE microwave that was installed in the 80's. It went out in 2020 and we replaced it with this model because of the size. It lasted 16 months and failed. GE gave us a "Good Will Rebate Certificate" for $100 off the purchase of a replacement because it was out of warranty by four months. Hopefully this one last longer. Working with GE customer service was great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Does what a microwave should do!
on March 9, 2023
Posted by: StaRogNic
from Springfield, MO
We needed a new microwave, this one fit in out space available. It is working well, as like one would expect a microwave to work. We seem to be happy with this choice. I tried several times to add a photo but keep getting error: "image too large."
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com