Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
4
Good value for money
on September 2, 2022
Posted by: KKreviewer
Works very well and is good value for money. The power level is good and I have to put it on lower power for most uses
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Works fine but
on September 2, 2022
Posted by: Debgee
from Chesterfield, VA
The inside light and clock is very dim. I can't read the clock unless I am right in front of it.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Kacie@GEA, GEA, September 13, 2022
Thanks for reaching out to us, and for your purchase. We truly appreciate your choice to do business with us. We are sorry to hear that you are having trouble reading the control panel of the microwave, as we know this may be quite frustrating. Microwave control panels are not generally backlit, which means that the lettering on the keypads do not have lighting behind them. The lettering cannot be changed or made brighter. We apologize for any inconvenience this may cause.
Reach out to us with any questions that may arise.
Kacie@GEA
Reach out to us with any questions that may arise.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works Great, Just what I needed
on September 3, 2022
Posted by: Clark114
from New York City
Family has been using GE products since I can remember. Some products last longer than one might think.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Well Made
on September 3, 2022
Posted by: metoo51
from Texas
Have only used it a few times so far, but everything seems to work fine. I looked at a few other brands before buying this one and I have to say that the quality in this one is so much better than the others. The door and the button to open it are well made. You can feel the quality in it. Heats the food perfectly and evenly. So far I am very pleased that I purchased
this model. Hopefully it will last 15 years like my old one did. Time will tell.
I would definitely recommend this product.
this model. Hopefully it will last 15 years like my old one did. Time will tell.
I would definitely recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Sensor doesn’t work well
on September 4, 2022
Posted by: Microwave for a shelf
from Avon ohio
The sensor meal options do not work. All day “err” after a few seconds. If I go the route of cook time option and enter the time it will cook without the “err” reading.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 14, 2022
Hello,
Thank you for connecting with us! We’re sorry to hear about this, and we understand that encountering unexpected errors can be frustrating. We apologize for any inconvenience this unit has caused, and we will be happy to help troubleshoot this.
One reason why the “ERR” may appear is from an improperly sealed door. If the microwave door is opened during a sensing function, then “ERR” will appear on the display. You can clear this by pressing “Cancel/Off”. For more troubleshooting information, we recommending checking out page 14 of this unit’s “Use and Care Manual” which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF
If you continue to experience issues after troubleshooting, we recommend scheduling service either by calling 1-800-432-2737 or by visiting this webpage: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps, and if you need further assistance please reach out.
All the best,
Matthew@GEA
Thank you for connecting with us! We’re sorry to hear about this, and we understand that encountering unexpected errors can be frustrating. We apologize for any inconvenience this unit has caused, and we will be happy to help troubleshoot this.
One reason why the “ERR” may appear is from an improperly sealed door. If the microwave door is opened during a sensing function, then “ERR” will appear on the display. You can clear this by pressing “Cancel/Off”. For more troubleshooting information, we recommending checking out page 14 of this unit’s “Use and Care Manual” which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF
If you continue to experience issues after troubleshooting, we recommend scheduling service either by calling 1-800-432-2737 or by visiting this webpage: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps, and if you need further assistance please reach out.
All the best,
Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Runs quiet
on September 5, 2022
Posted by: den76
from Burwell NE
Very simple operation and great options to set run times.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE 1.6 JES 165 - Quiet, Great light, Powerful
on September 6, 2022
Posted by: VeryStumped
from Connecticut
This microwave is quiet with great lighting. I love the beverage feature. It allows me to reheat my coffee without boiling over. This one is a winner
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Small but mighty
on September 7, 2022
Posted by: bcbwest
from Missouri
We have always had a larger microwave over the stove this time we put a hood in and got a smaller counter space microwave. This microwave is smaller but it's just as powerful as the big ones and it's easily contained on a counter without feeling like you're. taking up valuable workspace.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com