Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
1
We special ordered this unit
on August 24, 2021
Posted by: RickGeorge
from Delevan, NY
We special ordered this unit because we really liked our old GE microwave. It is very disappointing to not have the same quality in this new unit, as our old one had.
The cooking sensor does not work properly, everything is over cooked. We never had this problem with our last GE. Can not turn of the beeper off. When we use the bake potato button to cook potatoes, there are spots that are not thoroughly cooked. I am very disappointedin the quality of this new microwave.
The cooking sensor does not work properly, everything is over cooked. We never had this problem with our last GE. Can not turn of the beeper off. When we use the bake potato button to cook potatoes, there are spots that are not thoroughly cooked. I am very disappointedin the quality of this new microwave.
I would recommend this to a friend!
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, August 26, 2021
Hello - We appreciate you taking the time to share your review. Thanks for your loyalty. We are sorry you new microwave does not meet your expectations. We can understand your disappointment. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future product quality improvement. We apologize for any inconvenience it has caused. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok
on September 13, 2018
Posted by: Mcmahsh
from Fairfield county, CT
I have this model before. The new one has steam build up in the glass.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Easy to use
on January 13, 2021
Posted by: Shaide
We purchased this product and the 'feet' snapped off when we placed it on the shelf. When we placed a cup of water on the turntable to see how fast it would heat up the turn table started making (and continues to make) 'growling' noises. NOT happy about either of those issues, but the unit seems to work.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 22, 2021
Hello Shaide - We apologize for the issues you've had with your microwave and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointing
on December 25, 2022
Posted by: electra06
from Florida
This product gives code of PF which I looked up and followed the directions to correct the problem. The directions didn’t correct the problem. I wouldn’t recommend this microwave
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, December 27, 2022
Hello,
We're very sorry to learn your microwave is giving the PF code and is not working for you. We understand how disappointing that must be and we apologize for your inconvenience. We would love the opportunity to help you with this problem and earn your faith back in our brand. We've reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience. We look forward to talking with you soon. Best regards.
Kacie@GEA
We're very sorry to learn your microwave is giving the PF code and is not working for you. We understand how disappointing that must be and we apologize for your inconvenience. We would love the opportunity to help you with this problem and earn your faith back in our brand. We've reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience. We look forward to talking with you soon. Best regards.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Another Lousy Product from GE
on February 18, 2020
Posted by: Magnolia Belle
from Laurel, MS
LOUSY! I need more characters, so: xxxxxxxxxxxxxxxxxx
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 21, 2020
Hello Magnolia Belle - Thanks for the feedback. So that we can better understand and assist you, please Contact Us at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact. We look forward to hearing from you soon!
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the look.
on September 28, 2018
Posted by: Cemona
from NJ
Just got my new microwave but so far it’s great. Perfect size and I needed a white oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Looking to replace my GE JE1860SB
on January 8, 2020
Posted by: Kelly Blue
from Palm Desert
This model seems to be the closest dimensions to our old unit. Will this fit our opening?
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 14, 2020
Hi Kelly Blue - Thanks for reaching out to us. The JES1657SMSS microwave is a countertop only model. It is not approved for built-in installation and there is not a compatible trim kit available for this model. You may want to consider the PEB7227ANDD. Visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36888. Thanks for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great and works well.
on June 1, 2020
Posted by: John P Sk
from Wash, DC
Good product. Built by American company. Helps USA economy
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com