Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
What we were looking for.
on January 4, 2022
Posted by: Servant in need of grace
from Moore, OK
The unit fit the needs we determined were required.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my Microwave!
on January 4, 2022
Posted by: kellih65
from Albuquerque, New Mexico
I love that you can add time and also change the power level anytime during set timed cooking :)
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great
on January 6, 2022
Posted by: Tazman54
from New Jersey
Works great, has all the features I need in a Microwave. Always had good luck with GE appliances
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
My GE Microwave
on January 6, 2022
Posted by: MommaHodge
from Plano, TX
I was really excited when my spouse found this microwave to replace ours that went out just before the holidays. After putting it in, it had served my family functionally; but, we have noticed a few disadvantages. One, it did not fit the space as expected and the hunt is still in for the perfect fit. Secondly, the buttons are hard to press to get it to operate and as a result, after 2 weeks the buttons are already looking worn! Lastly, I’m a neat freak and when wiping it off with a soft cloth for the 1st time; it looked to have already been scratched or used. This microwave was $35 more than the black one I found! We keep this one because it was white and matched our older appliances, which are white. But, I’m not 100% satisfied.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, January 7, 2022
Hi, we're sorry you're unhappy with the design of this microwave. We understand wanting a perfect fit for your space and we'd like to help. If you're going to install the microwave into a cabinet, we recommend one that has built-in capability and matching trim kit. Your comments on the control panel are important to us, and we'll be sure to pass them along to our team. Thanks for leaving a review, and please let us know if you need any further assistance. Take care. -Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
It's a microwave...
on January 7, 2022
Posted by: Paul2w
from Pittsburgh, PA
It works well but not as nice as the previous GE model that it replaced. The turntable is smaller, the interior light is very dim as well as the clock light. It has the same features but the buttons are laid out differently. The door has to be opened to add cook time once the original time has timed out, (on the prior model you could just hit the cancel/stop button and restart it without opening/closing the door.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Microwave
on January 7, 2022
Posted by: Kaitlyn77
from Schnecksville PA
Had it for less then 90 days and broke was cooking something in it and it had less then a min left and shut off would not start back up
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 11, 2022
Hello there, we're so sorry to hear that after just 90 days your microwave stopped operating. We know how aggravating this would be to deal with considering we'd never expect this for our consumers.
For the best help, we recommend taking advantage of the warranty listed on page 15 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF
We're confident you wouldn't have this experience again. We're wishing you the best and we hope to keep you in our GEA family.
Guy@GEA
For the best help, we recommend taking advantage of the warranty listed on page 15 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF
We're confident you wouldn't have this experience again. We're wishing you the best and we hope to keep you in our GEA family.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great!
on January 8, 2022
Posted by: mrhome
from Orlando, Florida
I like this microwave. It heats quickly and evenly. The only downside I have so far is that the membrane buttons have to be pushed down pretty hard to register.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good Size & Matches GE Stove
on January 8, 2022
Posted by: nette62
from San Diego, CA
Bought this brand and model primarily due to best size fit for allotted microwave space in cabinetry. Only 3 stars due to longevity of microwave. This is second purchase of identical model. First GE Microwave, model JES1657SMSS (purchased in 2019) lasted less than two years. Magnetron stopped heating, though light and turntable continued to operate. Prior non-GE microwave lasted 9 years. Price point justified buying again on second microwave because of nice fit in cabinet space. Note: during use, steam does build up easily and quickly between the plastic panels in the door, but does evaporate after leaving door ajar for a few minutes afterwards.
I would recommend this to a friend!
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 14, 2022
We appreciate you reaching out and are sorry to hear that you have not been pleased with the longevity of your microwave and hate that it has stopped operating properly so soon into its lifespan. We know the frustration that comes from an appliance not operating in the way we want and apologize for any frustration this has caused. We truly value your feedback and have passed it along to our microwave design and development team for future improvement and consideration. We are seeing that this microwave is a "Return to Vendor" model as parts for it are extremely limited. In this case, we recommend you reach out to the dealer you purchased it from to evaluate what your options for repair are. Otherwise, please feel free to reach out to us on social media so we can assist you in finding a comparable unit. Please feel free to contact us any time with any questions you may have as we are always here to help! -Chris@GEA
Written by a customer while visiting geappliances.com