Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
3
Not As Good As Prior Models
on December 2, 2021
Posted by: LoveNature
from San Diego, CA
I've always bought GE microwaves. but not happy with this one. Light bulb is dim & not bright enough to see food thru the door/window; buttons are hard to push or find the right angle to push in. I also worry about the moisture left inside to just warm up coffee. I had to replace my last one because it started rusting inside the door & the inside top started peeling (even though it still worked). I needed a white counter top one so had to take this one...so we'll see.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, December 3, 2021
Hi,
Firstly, thanks for choosing our appliances for your home, that means a lot. Second, we're sorry to hear about your disappointments with your new unit. We can understand how that would be frustrating for sure.
All microwaves have a window in the door that has a mesh screen inside of it. This screen helps keep the microwaves inside the cavity, and is a necessary part. You may find that the screen makes it difficult to see your food as it is cooking. Although it is difficult to see detail, the window should allow you to see if there are any problems while cooking, like arcing, burning, boilovers, etc. If you need to check on your food, opening the door will pause the microwave.
It's normal to have moisture on the floor or walls of the microwave cavity while cooking, especially if you are microwaving liquids or foods with a high water content (ex. Potatoes). The moisture will dissipate on its own; however, you can also wipe off the water with a clean, dry cloth.
The control panel pads should not take a ton of force to press. If you're finding that they're not responsive at all or you're having to put a lot of pressure on the pad to press it then we recommend making a warranty claim as per page 15 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF
We hope this is helpful!
All the best,
Michael@GEA
Firstly, thanks for choosing our appliances for your home, that means a lot. Second, we're sorry to hear about your disappointments with your new unit. We can understand how that would be frustrating for sure.
All microwaves have a window in the door that has a mesh screen inside of it. This screen helps keep the microwaves inside the cavity, and is a necessary part. You may find that the screen makes it difficult to see your food as it is cooking. Although it is difficult to see detail, the window should allow you to see if there are any problems while cooking, like arcing, burning, boilovers, etc. If you need to check on your food, opening the door will pause the microwave.
It's normal to have moisture on the floor or walls of the microwave cavity while cooking, especially if you are microwaving liquids or foods with a high water content (ex. Potatoes). The moisture will dissipate on its own; however, you can also wipe off the water with a clean, dry cloth.
The control panel pads should not take a ton of force to press. If you're finding that they're not responsive at all or you're having to put a lot of pressure on the pad to press it then we recommend making a warranty claim as per page 15 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF
We hope this is helpful!
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great purchase
on December 2, 2021
Posted by: Shanny1
from Waterford MI
We purchased this microwave for our new home. Works great, heats up food fast and has a nice selection of pre-programmed buttons
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice size and features!
on December 2, 2021
Posted by: MrsRev
from Durand, MI
I really like the features, looks and size of the GE microwave. I like being able to hit the sensor selections and individual time settings. I look forward to years of use, as I've had with previous GE microwaves. Thanks GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far, so good
on December 3, 2021
Posted by: GabeV
from New Jersey
An upgrade to the MagicChef microwave I've had for about a decade. Great size, good settings.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on December 3, 2021
Posted by: melanie6602
Cooks evenly and quickly. Looks nice, also easy to clean
Written by a customer while visiting geappliances.com
Customer Rating
4
Good with flaws
on December 6, 2021
Posted by: Kaysy
from Madison wi
I got this as a replacement for a similar model…no longer available. Got the a
Stainless one…didn’t know it was polished (as my previous one was). Wish it had a 30second option
Stainless one…didn’t know it was polished (as my previous one was). Wish it had a 30second option
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
what features
on December 7, 2021
Posted by: tuk123
from Hammond louisiana
The unit is very noisy, when the unit beeps for shut off it runs for a few second longer inwhich could present a danger if it does not shut off when it beeps. the key pad is very hard to push the buttons for your selections very poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 9, 2021
Hi there,
We're so sorry to hear that your microwave is noisy and that it continues to run after the timer runs out. We absolutely understand how concerning that is and we want to help. An agent will send you an email asking for more details. Be sure to watch for it. Mike@GEA
We're so sorry to hear that your microwave is noisy and that it continues to run after the timer runs out. We absolutely understand how concerning that is and we want to help. An agent will send you an email asking for more details. Be sure to watch for it. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
My new microwave
on December 7, 2021
Posted by: Did not give it a nicknam
from Mpls Mn
I am very happy with this new microwave it seems to serve all my needs
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com