Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
4
Change the Packing!
on August 30, 2024
Posted by: The Jeaner
The microwave works fine, however I need to tell you about the stupid yellow sticker they put on at the factory to tell you to take off all the plastic before using the microwave (really???). They put it partially across the clock face material and the white metal. When you try to peel it off, it leaves a horrible residue. I had to go out and buy Goo Gone and it still won't come off the clock face area. I tried using my fingernail but only succeeded in scratching the black surface! PLEASE tell the factory to put the sticker ON THE PLASTIC so it can be read the taken off WITH the plastic! Not too smart.
Also, the microwave weighs 43 lbs. and is a real bear to get out of the box. The white styrofoam sticks onto the corners and there's nothing to grab to lift out the unit. It took me forever and killed my back. PLEASE put straps around the unit so we can use them to lift it. Not everyone has a strong person living with them to do this.
This is all COMMON SENSE, which is apparently UNCOMMON.
Also, the microwave weighs 43 lbs. and is a real bear to get out of the box. The white styrofoam sticks onto the corners and there's nothing to grab to lift out the unit. It took me forever and killed my back. PLEASE put straps around the unit so we can use them to lift it. Not everyone has a strong person living with them to do this.
This is all COMMON SENSE, which is apparently UNCOMMON.
Written by a customer while visiting geappliances.com
Customer Rating
1
Less Than 2-Year Lifespan
on March 25, 2025
Posted by: SSRacing61
from Marshfield, WI.
Born on date/manufactured in February 2023 ... verified on the model tag. Bought September 29, 2023. Died, March 24, 2025. Did not even last (2) years. If this is the best that GE can do, it may be time to find a different brand. Our first microwave lasted over 20 years. Evidently those days are long gone.
Features
4
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, March 26, 2025
We'd like to assist you with your microwave going out. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Response to my review
on May 24, 2025
Posted by: AECWH
I received a response to my review from GE asking for more information; serial/model number, purchase information, etc. I sent the required information. Their response? Unplug the microwave for 5 minutes and 'see if it helps'. What a useless, and even insulting, response. Your product died after 2.5 years and that's the best response you can come up with?
Response from geappliances.comBy Adrian, GE_Appliances, May 28, 2025
We see that our case managers have assisted you further with this microwave. If any additional questions or concerns arise, please direct them to your case manager.
Written by a customer while visiting geappliances.com
Customer Rating
5
good features
on November 14, 2018
Posted by: gwhjr
from GA
after getting & returning 2 mod #JES2051 ovens because the express cook did not work; i got this one.3rd times the charm!! express cook works!!! very disappointed with GE about the 1st 2. latest one lasted 16 years & all my other appliances are GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on December 17, 2018
Posted by: Sleepyeyes
from Philadelphia Pa
We have been using it for several months now. Everything has been great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Must have microwave
on December 20, 2018
Posted by: Pear54
from KY
I replaced one I'd had for 20 years, this is a great product!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Express buttons are worth it
on January 1, 2019
Posted by: GrandmaMA5
from MD
replacing earlier model, GE Space saver, that had a long life. Still same great appliance. Lots of power and quick, one touch features couldn't be more convenient. Who needs a manual, just touch a button and you're done.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Like the unit except for the control pad!
on January 12, 2019
Posted by: Mellissa
from Denver, Colorado
I like GE products but this microwave has some issues with the covering (which is not removable) on the control panel. It has bubbles and tears after use. Returned one and the replacement is beginning to do the same thing.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
5
Written by a customer while visiting geappliances.com