Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
Performance and quality
on September 28, 2021
Posted by: Hank 44
from Wyandotte Michigan
Great performance and features , never an issue with GE products
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
simple operation
on September 28, 2021
Posted by: Archie82
from Grand Island, NE
Love the ease of use!! Great wattage power for a smaller unit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
u can read clock
on September 28, 2021
Posted by: bigtime larry
from fairfield ohio
we had this same model for years and loved it glad we were able to replace it still
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
JES1657SMSS Review
on September 28, 2021
Posted by: Anonymous
from Greenfield, Iowa
First one died after a short month's use. My second one is running well, but the 7,8 and 9 buttons do not work if you want to use FAST COOK. I believe it gets hotter than my "Over The Stove" model I had before moving to a smaller house.
First one died after a short month time period..
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 29, 2021
Hi there, and thanks for taking the time to share your feedback on your countertop microwave. We truly hate to hear your first model stopped working after a month, and you now have some concerns with the current model; we know this must be frustrating.
The Express Cook function intentionally only uses the 1-6 options on the touch pad, because it is meant to add from 1 to 6 minutes of cooking time. We regret any inconvenience this may cause. If you needed to add a bit more time to an Express setting, the Add 30 seconds function may be useful for you. Regarding the unit getting hot, as long as it has the necessary clearances of 3 inches on each side, 3 inches on the top and 1 inch in the rear, this should not cause any issue.
We will certainly send your thoughts about your experience with this model to our Design team for review, as we always appreciate the insights of our valuable consumers. If you have any other concerns or inquiries, we're glad to help. -Sarah@GEA
The Express Cook function intentionally only uses the 1-6 options on the touch pad, because it is meant to add from 1 to 6 minutes of cooking time. We regret any inconvenience this may cause. If you needed to add a bit more time to an Express setting, the Add 30 seconds function may be useful for you. Regarding the unit getting hot, as long as it has the necessary clearances of 3 inches on each side, 3 inches on the top and 1 inch in the rear, this should not cause any issue.
We will certainly send your thoughts about your experience with this model to our Design team for review, as we always appreciate the insights of our valuable consumers. If you have any other concerns or inquiries, we're glad to help. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Nice
on September 29, 2021
Posted by: Sidekick50
Very nice ,Easy to understand cycles that work well.A little loud ,but otherwise a great product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Price
on September 29, 2021
Posted by: dlc53
Great look. Great Price. Easy Setup. Easy to use. !!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on September 29, 2021
Posted by: DMES
from NYM, NY
This black stainless steel microwave is beautiful and looks great in my new contemporary design kitchen. It works great. Foods heat up quickly. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy, dependable use
on September 30, 2021
Posted by: nancykp73
from Utah
I love this model!
No handles-just push a button for times.
No handles-just push a button for times.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com