Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
Looks Good
on March 10, 2023
Posted by: Wilhe
from Corpus Christi, Texas
Runs quiet and heats food fast. It's all I could ask from a microwave.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent features and quality product
on March 11, 2023
Posted by: bonjo61
from Houston, TX
We bought this GE microwave very recently to replace major issues we were experiencing since day one of a "big name in electronics, appliances and tech" that we purchased on Feb. 12. 2023. There were entirely too many issues with this "big brand" product in all areas--the product, the customer support and the "big brand" warranty service repair company, hence us purchasing--only 3.5 weeks later, this GE m/w. This GE microwave is WONDERFUL! I have been purchasing microwaves for over 30 years and have owned many different brands over that time period. I am "hard" on microwaves, as I use ousr every day, at least 15 times a day if not more. In the past we have owned store brands, generic brands, almost every "brand" and "big brand" except we have never owned a GE m/w. The specifications and the features of this particular m/w checked off all the boxes on my list of what I needed. We have only been using it for five days, but I can tell it is a quality product and am super pleased with features and ease of use. Highly recommend this model GE microwave!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product for the price
on March 11, 2023
Posted by: Braelyn
from 29461
Looks great! Works Great! Love the turntable! Ease of operating!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave at a decent price!
on April 22, 2023
Posted by: Josh91
from Phoenix, AZ
Beautiful stainless microwave. Matches my other GE appliances! Its sleek, large and was at a decent price. It has many good features beyond you basic run of the mill microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
None as of yet.
on May 13, 2023
Posted by: Disgust 45
from Minnesota
The microwave is the worst I've ever had. Won't bake a potato. There door is always fogged over returned the first. But second does the same.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 15, 2023
Hi there,
We're so very sorry to hear that you are having issues with your new microwave not operating properly. This can be such a hassle and certainly not the experience we want for you. This unit does have a potato feature. (Page 10 of the owner's manual) If it isn't working, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Here is the link to the manual:
https://products-salsify.geappliances.com/image/upload/s--ApKhxgTp--/u1qbfistkxgxuikxhalm.pdf?_ga=2.263599045.877865573.1684158806-132335501.1644413847
As far as the foggy door, please click here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17337
We're here when you need us. Have a great day. - Tierra@GEA
We're so very sorry to hear that you are having issues with your new microwave not operating properly. This can be such a hassle and certainly not the experience we want for you. This unit does have a potato feature. (Page 10 of the owner's manual) If it isn't working, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Here is the link to the manual:
https://products-salsify.geappliances.com/image/upload/s--ApKhxgTp--/u1qbfistkxgxuikxhalm.pdf?_ga=2.263599045.877865573.1684158806-132335501.1644413847
As far as the foggy door, please click here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17337
We're here when you need us. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect microwave!
on July 26, 2023
Posted by: Carolyn4893
Perfect microwave! Beverages are difficult to reheat but I used a different cycle for that.
Written by a customer while visiting geappliances.com
Customer Rating
4
not sure what this means
on August 10, 2023
Posted by: grocer1
from mo
needs a little larger pressure points and less noise opening and closing
I would recommend this to a friend!
Features
4
Performance
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Same as earlier model but more noisy!
on August 29, 2023
Posted by: SNK57
This purchase was a replacement for a previous and similar size (1.6 Cu.ft) GE microwave that lasted about 5 years. I was hoping to get that repaired or take a shot at repairing it myself. However, some of the critical spare parts for the older model are not available. I found this strange because the new model is near identical to the earlier one-except the touch screen is organized a little differently. The old one was stainless steel while this one is white enamel painted. The new one is more noisy and makes a rattling/buzzing sound on top of the usual microwave noise. Either the vibration dampening is quite poor in the enamel model or was not done properly. However the microwave does work otherwise.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 30, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear that this microwave is nosier than exepected.
We are going to be taking this feedback and sharing it with our product team. This way they can break it down and start to look for improvements we can make with our models going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We are going to be taking this feedback and sharing it with our product team. This way they can break it down and start to look for improvements we can make with our models going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com