Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,910 Reviews)
Rating breakdown 3,910 reviews
5 Stars
2,648
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,042 out of
3,415)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
Great features
on February 28, 2021
Posted by: Janize
from San Diego, CA
Easy to use. Heats food faster than our old one. Like that it keeps beeping a few times to remind us that it's done.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It has everything I need in a microwave!
on March 1, 2021
Posted by: Big Bad Bino
from Akron OH
Replaced a microwave I had for 15-20 years and it was still working. This microwave is the closest item to it. Tried another brand first but returned it because of a problem with the door. I like the GE much better!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product!
on March 1, 2021
Posted by: Jbane
from Alaabama
Fits space and our needs perfectly and is a joy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Some good features
on March 2, 2021
Posted by: The Bern
from Gloucester,
Overall the unit is a good buy. Wish they had used a more powerful bulb to illuminate the cooking area when it was in operation/. My older model was much brighter! Also, a backlit control panel would be helpful. Finally, the clock numerals are dim compared to other brands.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 5, 2021
Hello The Bern - We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
I like the style and features but not the rotation
on March 2, 2021
Posted by: SKS 69
from Cincinnati, Ohio
This microwave has nice features but the rotation seem to drag.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 3, 2021
Hello SKS 69 - We're sorry to hear you're having trouble with your microwave, and we're happy to offer some guidance. If the turntable is dragging, please make sure the turntable is centered and seated properly.
Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave. Also, make sure there is no food or debris under the "wheels" of the turntable ring which can prevent the wheels from moving forward properly. We hope this helps! - Sharon@GEA
Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave. Also, make sure there is no food or debris under the "wheels" of the turntable ring which can prevent the wheels from moving forward properly. We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice sleek look
on March 2, 2021
Posted by: Laundry Room addition
The product has a nice sleek design. However the door sometimes sticks. The push door could be improved. Has geat power and heats evenly. I am pleased with the product and it has many features with a reasonable price. This is a full size microwave and has a large capacity.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 15, 2021
Hello - Thanks for your review. We are glad you are happy with your new microwave purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thank you so much for your feedback regarding the door. We will be sure to pass this on to the appropriate team for future design and development. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice size
on March 3, 2021
Posted by: SunshineinPA
from PA
Nice size microwave that fits into a custom made cabinet and has nice features. GE products are always dependable and we continue purchase years after years because of this.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
stopped working
on March 3, 2021
Posted by: boeboe
from uniontown pa
full of water after baking 2 potatoes and turned off
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, March 11, 2021
Hello boeboe - Oh no! We are so sorry to hear about what happened with your microwave and would be delighted to help. When heating high moisture content foods, condensation and humidity can build during use. If using the sensor control option, the sensor can sense high humidity and stop heating.
A large amount of water inside the unit would also not be normal. We recommend checking that it was installed properly so that it can vent above the door, underneath the cabinet.
If you find that this doesn’t solve the problem, we recommend scheduling service so a GE certified tech can diagnose the issue. You can reach them at 1-800-GE-CARES, or you can schedule online: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
A large amount of water inside the unit would also not be normal. We recommend checking that it was installed properly so that it can vent above the door, underneath the cabinet.
If you find that this doesn’t solve the problem, we recommend scheduling service so a GE certified tech can diagnose the issue. You can reach them at 1-800-GE-CARES, or you can schedule online: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com