Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
1
Disappointed in product!
on March 2, 2022
Posted by: Unhappy Rick
from Ohio
We had a GE microwave for 12 years without any problems. It needed replacing so we got another new GE that was comparable in size and options. We had issues from the moment we set it up and tried to use it. The turntable made terrible grinding noises when starting up and shutting down no matter what we tried. The microwave shut down completely on its own when used for 5 minutes and seemed to have no electricity getting to it...the screen was completely dark. We checked our GFI outlet and the breaker box and neither had shut down. We unplugged it and waited awhile to try it again to warm up coffee and it worked but the turntable still made grinding noises. We returned it to the store and bought another brand. We had it for 1 day!! Very disappointed!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, March 3, 2022
Hello,
Thanks for your feedback. We're glad that you chose our brand for a replacement, but sorry that you had to return the microwave after only 1 day. This is not the impression we want to leave on you. We will use your feedback to make improvements, as we do hope you choose our brand again in the future.
If we can ever help, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for your feedback. We're glad that you chose our brand for a replacement, but sorry that you had to return the microwave after only 1 day. This is not the impression we want to leave on you. We will use your feedback to make improvements, as we do hope you choose our brand again in the future.
If we can ever help, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
perfect size
on March 4, 2022
Posted by: arosylady
from Missouri
I used to have a GE microwave back in the late 80's
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Huge Disappointment
on March 17, 2022
Posted by: Richard34
from Erie, PA
We had a prior GE microwave for more than 12 years that was wonderful. It needed replaced due to pitting around the door so we bought a new one similar to the old one. The new one had issues from the moment we set it up. It ran so loudly that you could hear it all through the house, it would shut itself off completely after 1 or 2 minutes and you had to wait 5-10 minutes for power to be restored to it. You could hear something rattling around in the bottom of the microwave when it was running. There were no redeeming qualities to this microwave and we packed it back up and returned it to the store the next day. We bought a Panasonic similar to it and we are totally pleased with the new microwave. Sorry but we have nothing nice to say about the GE product.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 18, 2022
Hi - We are saddened to hear you had difficulty with this GE counter top model microwave. This model has proven to be very reliable and a good performer and we truly apologize for the issues you had. We understand your disappointment given your great experience with the reliability and longevity of your previous GE microwave and hope we have the opportunity to restore your faith in our brand in the future. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Elegant Looking Microwave
on March 25, 2022
Posted by: Attas
from Dayton OH
We purchased this new GE microwave to match our other GE appliances and replace the older microwave which suddenly stopped working. It is beautiful looking microwave and has excellent features such as sensor cooking, 30 sec Add, and power levels to meet the cooking needs at a reasonable price. It is spacious inside and is easy to open and close as compared to our previous one where you have to pull the handle to open it at a risk of pulling the microwave forward. In this just press the button and it opens smoothly, no force required and no risk of sliding forward. The best thing I liked about it is the cooking guide on the inside as you open the microwave as shown in the attached picture. Once you place the food inside the oven, look up the guide what button to press and for how long, close the door and start the microwave. I gave it 4 stars because it feels the turnstile is not smooth initially when we started using. It might get better and smoother over time once the turnstile wheels start rolling smoothly with extended use. Otherwise I am fully satisfied with our new GE microwave
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
All new features
on May 26, 2022
Posted by: LauraNokesLang
from Westminster Colorado
This product is different than the one I had before. What a difference 18 years can make!
I like the smooth interior, the odd colored light, and the different design on the rotating table. Now that I am old, I will get to depend on the reminders: FOOD, and TURN. I wish it had come with an owner's manual in the box.
I like the smooth interior, the odd colored light, and the different design on the rotating table. Now that I am old, I will get to depend on the reminders: FOOD, and TURN. I wish it had come with an owner's manual in the box.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Microwave 1.6 1150
on June 5, 2022
Posted by: Holiday Hiker
from New Orleans
So far, so good. So far, so good.
So far, so good.
So far, so good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Works great but window fogs between the glass
on July 15, 2022
Posted by: RG1414
from Valdosta GA
Works great but window fogs between the glass. Takes about 5 minutes to clear. I
Response from geappliances.comBy Pablo @ GE Appliances, GE Appliances, July 19, 2022
Hi there. We are happy to know that the microwave has been working great for you. We are, however, sorry to hear that there is some fog in between the glass.
If you come across this moisture in between the glass again, we highly suggest to allow the unit's door to remain open for approximately 15 minutes to make the fog go away a bit faster. If you want to learn more about moisture in microwaves, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17337
Please know that we are always happy to help, so reach out to us with any other questions or concerns. Have a great day!
Pablo@GEA
If you come across this moisture in between the glass again, we highly suggest to allow the unit's door to remain open for approximately 15 minutes to make the fog go away a bit faster. If you want to learn more about moisture in microwaves, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17337
Please know that we are always happy to help, so reach out to us with any other questions or concerns. Have a great day!
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good standard microwave
on July 21, 2022
Posted by: JciGE
from NJ
My previous microwave was also GE. It was bigger and I loved it. Wanted a smaller one since the touch panel started acting up. This appeared to be a similar smaller model. Don't feel the button placement is intuitive. Clear or cancel is so far away from start button and obvious difference from the bigger model. Makes you feel like you have to search for the cancel button. I don't like the dull Led interior lights. Larger model had brighter lights inside. Overall cook's just fine
I would recommend this to a friend!
Features
1
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 26, 2022
Hello- Thanks so much for taking the time to share your review. We truly appreciate your feedback and will be sure to share this with our engineering and design teams. We are glad to hear your microwave is working well for you and appreciate your purchase. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com