Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,910 Reviews)
Rating breakdown 3,910 reviews
5 Stars
2,648
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,042 out of
3,415)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
Great cooking power
on January 20, 2021
Posted by: StellaR78
I love how quick this microwave heats up food and drinks!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good features
on January 20, 2021
Posted by: Nine999
from Kentucky
Keeps shutting down when done cooking. Have to unplug it to reset.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 1, 2021
Hi Nine999 - We are happy to hear of your satisfaction with the features offered on this model. We are deeply sorry to hear of the difficulty you are having with your microwave. We can certainly understand how frustrating and inconvenient this would be. Please be sure you have 3" air clearance on the top and both sides as well as 1" air clearance in the rear. If you do, please call 1-800-432-2737 to make arrangements to have the unit replaced under the one-year warranty. We wish you all the best. Thanks, Vikki
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet Power
on January 20, 2021
Posted by: Robert65
from Charlotte, NC
Very quiet yet plenty of power with a large interior volume and easy to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this microwave!
on January 20, 2021
Posted by: Icing on the cake
from Baton Rouge, LA
Love this microwave! Nice size. Looks good. Easy to use. Quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 4, 2021
Hello Icing on the cake - Thanks for your review. We're so glad you love your new microwave! We’re sure you’ll enjoy great performance from it for many years to come. Thanks for making GE Appliances a part of your home! Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice features and functionality
on January 20, 2021
Posted by: SuZQ22
from Alabama
We are very pleased with our new GE microwave. I love all of the features and I love that it doesn’t show the fingerprints .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, March 12, 2021
Hello SuZQ22, we're pleased to see you're enjoying all the features your new microwave has to offer. Welcome to the GE Appliances family!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on January 20, 2021
Posted by: Codycurr
from Visalia Ca
Wonderful Features clean and elegant looking. Easy to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
EXCELLANT FEATURES
on January 20, 2021
Posted by: HAFBAD
from RICHMOND, TX
This is my second GE Microwave model JES1657SMSS. The first one begin sparking after several second of heating, after two weeks of ownership. I am on my second Microwave, same model. The numbers/indicators on the front panel don't always works. Carrying it back tomorrow
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 3, 2021
Hi HAFBAD - We are deeply sorry to hear of the difficulties you have experienced with your GE microwaves. This is not the type of review we expect to hear regarding this unit as it has proven to be extremely reliable. To have had issues with two models is so very unusual and we truly apologize for the frustration and inconvenience this situation has caused you. We do hope we have the opportunity to restore your faith in our brand. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice microwave
on January 20, 2021
Posted by: DonnaS828
from Sacramento CA
The heat is quite good in this microwave. The buttons are hard to push.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Emily@GEA, @GEA, March 9, 2021
Hello DonnaS828! Thanks for your feedback and for being part of the GE Appliances family. We're happy to hear that the heat is good in this microwave!
We're sorry that the buttons are hard to push. We see how this can be frustrating. We will send your feedback to our product team.
If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe!
Emily@GEA
We're sorry that the buttons are hard to push. We see how this can be frustrating. We will send your feedback to our product team.
If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com