Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
Performed as expected.
on January 6, 2021
Posted by: Gramps123
from Los Angeles, CA
Nice price and nice features. Have owned GE microwave before and got 5 years use out of it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Does what I need
on January 6, 2021
Posted by: aypb55
from Salem, Or
I bought this microwave to replace a 20 year old GE microwave of the same size that was still working but sounded like the motor was starting to labor. I’m having to learn to shorten my cooking times & power level since this microwave has stronger wattage than my old one. I would have given it 5 stars if the alarm telling me it was finished weren‘t quite so loud. It borders on being annoying.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Stuck on high power
on January 6, 2021
Posted by: None 77
from Jackson michigan
Power no choices.highpower only hasn't worked since I bought it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 7, 2021
Hello None 77 - We're so sorry for any difficulty you've experienced with your microwave. The power level can be changed only when using Cook Time or Time Defrost buttons and is explained in the sections for the functions in the manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF
If you need to make a warranty claim, please call GE Appliances at 800-432-2737. Please have the model number and serial number available.
Sharon@GEA
If you need to make a warranty claim, please call GE Appliances at 800-432-2737. Please have the model number and serial number available.
Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Greatest feature
on January 6, 2021
Posted by: Big money granny
from Eatonton, Ga
Love it for warming food quickly ,big enough to hold a large dinner plate
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very sleek and smooth functioning
on January 6, 2021
Posted by: Sammalho
from Chicago
Good sized microwave with very smooth open button as compared to the earlier one which literally had to be pushed very firmly.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Love sensor setting
on January 7, 2021
Posted by: New microwave 2021
from Wv
Simple, easy, attractive, love the sensor settings
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Lousy manual
on January 7, 2021
Posted by: Dennis71
This microwave is accompanied by a manual that was obviously written for another microwave. It does not explain the codes for the buttons for sensor cooking. Also, we once found the microwave unresponsive to any button and had to unplug and plug back in so that we could keep using it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 8, 2021
Hi Dennis71 - Thanks for choosing GE Appliances! We're so sorry you received the wrong manual for your microwave. For your convenience, here is a link to the owner's manual for your JES1657DM model: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF
If any further questions or concerns come up, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
We wish you all the best! - Sharon@GEA
If any further questions or concerns come up, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
We wish you all the best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the features
on January 8, 2021
Posted by: Michdeb
Things I like automatic defrost and pre-programmed settings quickly warm up snacks and take the guesswork out of preparing meals, while sensors can calculate cook time based on the amount of steam the food emits.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com