Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
1
Doesn't Work!
on November 5, 2021
Posted by: PattyBrz
from Wisconsin
We picked up our new GE microwave yesterday that we ordered a month ago. Came home, set it up and warmed up a cup of water to make sure it worked. The interior light is very dim, almost like a nightlight. It sounded very strange when it was running...very quiet. The interior fan didn't seem to be working. I contacted GE and was told this all sounded normal. That new microwaves are very quiet. So I attempted to use it and after a few minutes, it shut itself off. I opened the door and steam came pouring out. Needless to say, this is going back for a refund. Suggest a different brand.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 9, 2021
Hey there,
We're so sorry to hear that you are not happy with your microwave and can understand your disappointment. Steam coming from your door is a normal feature of your microwave. We do recommend making a warranty exchange if your product is giving you trouble. You can call 800-432-2737 to begin the process. Stay well. Mike@GEA
We're so sorry to hear that you are not happy with your microwave and can understand your disappointment. Steam coming from your door is a normal feature of your microwave. We do recommend making a warranty exchange if your product is giving you trouble. You can call 800-432-2737 to begin the process. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great performer
on November 12, 2021
Posted by: madtowndon
from Madison, WI
So far so good, well built and even heating. No complaints and that is a good thing these days.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the Express Cook Feature
on November 25, 2021
Posted by: OneEyedKristyRae
from Ohio
It took us 3 different microwaves before we landed on one we really liked. Love this microwave! The best feature for me is the Express Cook feature (hubby likes the Micro Express option). The interior is white - lots of space inside. Digital display is green and easy to read. We highly recommend....
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
defective product
on December 2, 2021
Posted by: DDam
from New hampshire
Very nice looking and spacious microwave. Unfortunately, the fan was hitting something metal inside of the unit, and occasionally fan did not run. This raised concerns about safety (electrical and possibly fire) so I returned the microwave to BestBuy.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 7, 2021
Hello there, we're pleased to know your new microwave is spacious and working well, but sorry the fan wasn't functioning properly causing you to return this. We can only imagine what a let down this must've been, so we hope you can understand we would never expect this. We hope to see you back in our GEA family and we're wishing you the absolute best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features, poor display
on December 10, 2021
Posted by: Ricky21
from Tampa, Fl
The microwave works great. I only have two complaints. Number 1: the buttons are hard to push as compared to other brands. Number 2: the LED display is beyond poor. You have to be within a foot or so to read it with LED ceiling lights in the kitchen. You cannot see it from across the kitchen and is dim at night with no lights on. GE really dropped the ball on this one.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 16, 2021
We appreciate you reaching out and are glad that you have enjoyed your microwave's operation. We're sorry to hear, though, that you have not been pleased with its control panel design and apologize for any frustration this has caused. We truly value your feedback and have passed it along to our microwave design and development team for future improvement and consideration. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent microwave
on December 11, 2021
Posted by: Vince8
from Aberdeen, MD
We have used GE appliances for many years. This is a replacement for a microwave that we purchased over 20 years ago that finally gave up the ghost. We are very happy with this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
cooks good
on December 11, 2021
Posted by: outlaw4444
from Colorado Springs, CO.
The turn table makes weird noises, We are returning to BB and replacing with different model.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 17, 2021
We're sincerely sorry to hear that your microwave's turntable was making odd noises and had to be returned so soon into its lifespan. We know the frustration that comes from an appliance not operating in the way we want and apologize for any frustration this has caused. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad loud grinding noise
on December 14, 2021
Posted by: MC0826
from Norfolk, MA
Not good loud grinding noise at startup since day 1
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 20, 2021
Hey there,
We're terribly sorry to hear that your microwave has been making a grinding noise and understand your concern. This is not a normal sound associated with our microwaves. We would encourage you to take advantage of your warranty and make a warranty claim. You can call 800-432-2737 to begin the process. Stay well. Mike@GEA
We're terribly sorry to hear that your microwave has been making a grinding noise and understand your concern. This is not a normal sound associated with our microwaves. We would encourage you to take advantage of your warranty and make a warranty claim. You can call 800-432-2737 to begin the process. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com