Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
5
Has all the features I was hoping for!
on June 16, 2021
Posted by: IowaDeb
from Burlington, IA
It's got great power and lots of features to make it very easy to use and very very useful!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Complete Junk
on June 19, 2021
Posted by: Tiredofjunk2021
Bought this one as this model replaced my previous one that we owned for 8 years with no issues. In 2 months 2 have died. First one the drive the rotates the food plate stopped after 2 weeks. The second one the door stopped opening at day 31. Complete Chineese junk. As a custom fabricator I could build a better one myself. Stay away.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 21, 2021
Greetings,
We're so sorry to hear about your microwave. We can certainly understand how frustrating that must be. If you are having issues with your microwave door, then service will be required.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. Have a great day! Mike@GEA
We're so sorry to hear about your microwave. We can certainly understand how frustrating that must be. If you are having issues with your microwave door, then service will be required.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. Have a great day! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Heats Fast
on June 29, 2021
Posted by: LizardE
from Fontana, CA
Great microwave..no fancy frills, it does exactly what I bought it for. It heats food quickly, and because it’s smaller than my last one, it fits perfectly on my new microwave shelf.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
JUNK
on June 30, 2021
Posted by: MADE AS HELL
from CALIFORNIA
I BOUGHT THIS MICROWAVE OVEN AND IT LASTED 6 MONTHS.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, July 1, 2021
Hello,
Oh no! We're terribly sorry to hear that your microwave has only lasted six months! We definitely know how frustrating that can be. We would recommend taking advantage of your one year warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a wonderful day! Mike@GEA
Oh no! We're terribly sorry to hear that your microwave has only lasted six months! We definitely know how frustrating that can be. We would recommend taking advantage of your one year warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a wonderful day! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Microwave
on July 4, 2021
Posted by: gagirl12
from Dublin, GA 31021
I purchased the GE Microwave as a replacement of my microwave that had stopped working. I have been well pleased with my new microwave. I appreciate all the features that it has. It is very easy to use and would recommend the GE Microwave to my family and friends.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not recommend
on July 6, 2021
Posted by: Joel3756
Shorts out when cooking longer than 4 minutes even with surge protector
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, July 7, 2021
Hello there,
We're so sorry to hear that your microwave is shorting while cooking. This is definitely something we do not expect of our products. We would recommend scheduling a service appointment to resolve this issue. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here if you need anything. Best wishes! Mike@GEA
We're so sorry to hear that your microwave is shorting while cooking. This is definitely something we do not expect of our products. We would recommend scheduling a service appointment to resolve this issue. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here if you need anything. Best wishes! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
stopped working within 4 months
on July 15, 2021
Posted by: shell1002
from IL
We had problems with this microwave right off the bat. It would shut itself off if it ran over 4 minutes at a time. It also did not heat the food properly or evenly. After 4 months it stopped working completely. Definitely would not recommend!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, July 16, 2021
Hi there, Thanks for sharing your feedback! We're very sorry to hear of the troubles you've had with your microwave and can imagine how frustrating it would be. In order to take advantage of your warranty please call GE Appliances at 800-432-2737. Please have the model number and serial number available. We sincerely apologize for any inconvenience you've experienced and hope this is taken care of soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Only Worked 4 Days
on July 16, 2021
Posted by: Eric_in_CA
from Union City, CA
This microwave oven worked fine for 4 days when I noticed the interior light was no longer working as well as the interior cooling fan for the magnetron. Unrelated, the clock and timer display are very dim and hard to see. I have returned this product to the store where I purchased it.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, July 23, 2021
Hi there,
We sincerely apologize for the experience you had with your microwave. We can definitely understand how aggravating it is to have dim lights and a light not working. We're saddened to see you leave and hope you'll consider us in the future. Hope all is well! Mike@GEA
We sincerely apologize for the experience you had with your microwave. We can definitely understand how aggravating it is to have dim lights and a light not working. We're saddened to see you leave and hope you'll consider us in the future. Hope all is well! Mike@GEA
Written by a customer while visiting geappliances.com