Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
1
Seems like this is just a bad unit
on March 20, 2021
Posted by: Doug8791
from Indiana
Like others have said it worked great if you don't try to heat anything longer than 4 minutes. Just bought it and was heating something for 5 minutes and with 20 seconds to go it just totally shuts off. unplug it and plug it back in nada. About 10 minutes late plug it back in and it will work again. Seems really quiet like the fan isn't working. Have had it home all of 4 hours. Taking it back tomorrow and will not be buying another GE microwave...probably ever.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 24, 2021
Hi there,
Thanks for reaching out. We're sorry to hear about the issues that you had with your microwave not working well, we can understand how this would be frustrating.
We do hope that we can work hard in the future to earn your trust back.
If you ever have questions or concerns about your appliances in the future, know that we're always here to help.
Best wishes
Michael@GEA
Thanks for reaching out. We're sorry to hear about the issues that you had with your microwave not working well, we can understand how this would be frustrating.
We do hope that we can work hard in the future to earn your trust back.
If you ever have questions or concerns about your appliances in the future, know that we're always here to help.
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Seems to have a fan problem
on March 24, 2021
Posted by: Jim_boss
This microwave will need to be returned. The fan that runs when cooking is hitting something and makes a racket.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 12, 2021
Hi - We are very sorry to hear about the difficulty you are having with your new microwave and can certainly appreciate how inconvenient this must be for you. This is not the type of review we expect to hear on our microwaves. If you have not already exchanged the unit please call 1-800-432-2737 to discuss your options under your warranty. We truly wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 26, 2021
Posted by: Elstad
from Lexington, SC
I have bought several microwaves, and they just didn’t work like the GE, I just purchased. Lots of features, and the price was very reasonable.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Powers off constantly
on April 17, 2021
Posted by: Wygal
from Wyoming
We bought this product 4 months ago and if we microwave something for 2-3 minutes it will shut down to cool off for 30 minutes. It’s very annoying. Our last microwave (also ge) was able to be set inside our custom cabinet spot for the microwave and handle as many packs of ramen noodles as my kids made. This one has been removed from its nook and is ugly cluttering up the counter and still overheats!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, April 23, 2021
Thank you for reaching out about your microwave. We appreciate hearing from you and apologize for the overheating issue you are experiencing. This model is not approved to be used in a cabinet and should be on a countertop with the appropriate clearances. 3 inches on each side, 3
inches on the top, and 1 inch in the rear are necessary to exhaust the unit properly. We apologize for the inconvenience and hope you will keep in touch.
inches on the top, and 1 inch in the rear are necessary to exhaust the unit properly. We apologize for the inconvenience and hope you will keep in touch.
Written by a customer while visiting geappliances.com
Customer Rating
5
As they say " The best bang for the buck".
on April 30, 2021
Posted by: CIMEBOAT
from GLADSTONE,OREGON
The power level feature coupled with the 1600 watt output lets one use your oven almost as a full oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on May 3, 2021
Posted by: Kiver1
from Phoenix, Arizona
Like anything new takes time to adjust where things are but overall it has been a wonderful microwave easy to operate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Microwave
on June 1, 2021
Posted by: None625
from louisiana
Very poor quality. Steams up the window between the interior and exterior glass so you can not see in the window at all. Takes over an hour to clear the window. Can also see heat vapers escaping around the door. Ordered one and sent it back for a replacement and the second one does the same thing.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 2, 2021
Hi, Thanks for sharing your concerns and giving us a chance to help! It's normal to see some steam or vapor escaping from around the microwave door. The door is designed to allow heat and steam to escape to prevent the overheating of the unit.
It's also normal to see some condensation between the door panels, unless the condensation does not dissipate within a reasonable amount of time. We're sorry for any inconvenience this may cause. Thanks so much for buying GE Appliances! - Sharon@GEA
It's also normal to see some condensation between the door panels, unless the condensation does not dissipate within a reasonable amount of time. We're sorry for any inconvenience this may cause. Thanks so much for buying GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor
on June 16, 2021
Posted by: Sadd66
from Downers Grove
Stopped working after 3 days
Waiting to see how GE will rectify the situation
Waiting to see how GE will rectify the situation
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 17, 2021
Hi, Thanks for your review. We're so sorry to hear you're having trouble with your microwave. This sounds incredibly frustrating and we're happy to offer some guidance. If disconnecting power to the microwave for 30 seconds to reset the electronics doesn't resolve the issue, we suggest taking advantage of the warranty. To make a warranty claim, you can call GE Appliances at 800-432-2737. Please have the model number and serial number handy.
We sincerely apologize for the inconvenience you've experienced and hope this is resolved for you soon. - Sharon@GEA
We sincerely apologize for the inconvenience you've experienced and hope this is resolved for you soon. - Sharon@GEA
Written by a customer while visiting geappliances.com