Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - Black
Average customer rating
4.4
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
2,647
4 Stars
785
3 Stars
217
2 Stars
87
1 Star
173
89%of customers recommend this product.
(
3,041 out of
3,414)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - Black
Customer Rating
1
Overheats And Shuts Off - PF Error
on December 31, 2020
Posted by: NopeNotToday
from Florida
Constantly shuts off after a few minutes of use and gives a PF error. It has plenty of clearance all around for airflow. Top of the unit becomes extremely hot to the touch.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 18, 2021
Hello there, we appreciate your feedback. We're very sorry your microwave is shutting off and you're getting an error code. We know how annoying this must get. It is possible to see this display upon initial installation or after power was restored due to a power failure. This display can be cancelled and normal operation resumed by touching the CLEAR pad. The clock can be reset on models so equipped. If this doesn't work, we suggest disconnecting power to the unit for 2-3 minutes to reset the controls. If you are still experiencing issues, we recommend taking advantage of the warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm - We're wishing you the best. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent product!
on January 6, 2021
Posted by: RobyRoby
from Colorado Springs, Colorado
Perfect for all my needs. Attractive and highly functional!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Taking time to get used to control panel.
on January 6, 2021
Posted by: Trouble Maker
from Loudon, Tn
Owned only short time but this replaced a like GE model.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Everything you need in a microwave
on January 18, 2021
Posted by: Kevin J H
from Boone, NC
We’ve only had this one for about a month but it works exactly as it should. The sensor features get food at just the right temperature. We got this to replace another GE microwave that lasted over 10 years with frequent use (family of 4).
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 10, 2021
Hello Kevin J H - Thanks for your feedback. We're glad you are happy with your new microwave purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thanks for making GE Appliances a part of your home! We appreciate your loyalty!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave!!
on January 20, 2021
Posted by: Sued2
from Lafayette, La
This microwave is working great.It has met all my expectations..heats and cooks my food in very little time.i would highly recommend this 1150 watt microwave..just the right size !!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good buy
on January 20, 2021
Posted by: New camp owner
from St Helena Island, SC
This product is cost effective, simple to use and attractive. I recommend this product for anyone wanting a basic use microwave!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
lasted a month
on February 4, 2021
Posted by: mrg72
from las vegas
good size, good price. Only lasted a month. tripped the breaker in the house, then reset and the only thing that got heated was the outer casing, not the food inside
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Geoff@GEA, GE Appliances, February 9, 2021
Hello mrg72. Thanks for your review. We're sorry to hear of the difficulty you're having with your microwave. We understand how this would be frustrating. We appreciate your feedback and will be sure and share your comments with our microwave design team for future product improvement. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm Stay safe. Geoff@GEA
Response from geappliances.comBy Guy@GEA, GE Appliances, February 9, 2021
Hey mrg72, we're very sorry this happened with such a new microwave. We can imagine how frustrating this is so we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We know you were enjoying this unit, so we're confident our technician will be able to provide you with the help you need.
All the best,
Guy@GEA
We know you were enjoying this unit, so we're confident our technician will be able to provide you with the help you need.
All the best,
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on February 26, 2021
Posted by: dickeydo
from Fayetteville, NC
Avery good choice for a limited budget. Being on a fixed income, this is very important.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 3, 2021
Hello dickeydo - Thanks for your review. We are glad you are happy with your new microwave purchase. We’re sure you’ll enjoy the many great features it has to offer. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com