Customer reviews from hp.com
HP - Refurbished LaserJet Pro MFP M227fdw Wireless Black-and-White All-In-One Printer
Average customer rating
4.1 out of 5
4.1
(22 Reviews)
Open Ratings Snapshot
Rating breakdown 22 reviews
5 Stars
13
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
2
88%of customers recommend this product. 
(
15 out of 17
)
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Customer Reviews for HP - Refurbished LaserJet Pro MFP M227fdw Wireless Black-and-White All-In-One Printer
Customer Rating
5 out of 5
5
M227 printer
on May 15, 2020
Posted by: Peterch
from Dartmouth NS
Gender:Male
Verified Purchase:Yes
Great machine for home or small office setting. Easy to set up. Delivery was prompt and efficient. Highly recommend .
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Could be better designed
on July 19, 2020
Posted by: Smart User
from Vancouver
Gender:Male
Verified Purchase:Yes
The LCD screen is too small. It is very easy to make a mistake when you touch the buttons to copy or fax etc..Also, not so easy to replace toner cartridge.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent!
on July 22, 2020
Posted by: LindaR
Gender:Female
Verified Purchase:Yes
Been using my new MFP for about a month now. No issues. Love it. The delivery was quite fast as well.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP LaserJet Pro MFP M227fdw - a no brainer
on October 10, 2020
Posted by: Anonymous
from Montreal
Verified Purchase:Yes
Setup with Windows 10 extremely easy. Works like a charm.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Performance Good, Diagnostic Tools Poor
on October 23, 2020
Posted by: Anonymous
Verified Purchase:Yes
The printer prints well but like all HP printers I have owned connecting to a wireless network can be challenging but staying connected is daunting. I found over the 2.4 GHz connection it took a long time to print or the document would not print at all. Switching to the 5 GHz network the printing was much faster and way less connectivity problems.
The software for scanning that I downloaded for the printer did not work well especially the scanner software. This was through HP's setup software. I downloaded HP Smart and that is the only way I can scan to my WIndows 10 PC.
HP Print and Scan Doctor is hit and miss even connecting to the printer although I can print using WORD when the software says the printer is offline or cannot find it. I also get a false positive using this software. I find this software incredibly inept at solving any problem I experienced with the printer to date.
I wish HP would take some time and resources to rewrite and evaluate their setup, troubleshooting and operational software.
You need to have some knowledge how HP supports their products as there is inadequate instructions that come with the printer how to solve issues
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Bad experience
on December 5, 2020
Posted by: Great Brian
from Montreal
Gender:Male
Verified Purchase:Yes
It took one month for delivery, and cannot cancel order, the rep is a new woman, know nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
I'd buy it again :)
on December 6, 2020
Posted by: ruth
Verified Purchase:Yes
this laser jet pro does everything I wanted it for, quick super easy set up, easy to use...print, copy fax... compact size, and quieter than the last one...minor drawback for me...it's white...
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
What would have made this printer a solid 5
on January 4, 2021
Posted by: reschill
Verified Purchase:Yes
I am very satisfied with the functionality and performance of the printer. However more instructions could exist setting up the printer securely since it has its own web browser. Also I still haven't been able to connect my second computer to the printer. Last - the printer is creating tiny spots down the edge of the page, which is apparently caused by a spec on the drum. I haven't figured out exactly where it is.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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