Customer support was outstanding. Im 77 years old and not technically trained. The human who walked me through the set-up was patient and explicit. Much appreciated
Hard to setup AirPrint without a hard wired connection. Also when you send a job to the printer when it’s in sleep mode, the printer does not automatically wake up. You have to manually do that every time to make sure it prints.
This printer came in Monday and we still can't get it to print reliably on any of our three printers. Also, it really sucks that HP DEMANDS that you sign up for a HP cloud account that you don't need in order to use this, which is probably why it isn't working right. Really disappointing and ready to send this back. We just need a printer, not a cloud computing lesson. And just in case you're wondering what kind of doofus can't get this working, I have a BSEE from the University of Illinois with a computer minor and have built my own computers from scratch, so....
[This review was collected as part of a promotion.] Although a tad pricey it's worth it. Copies, prints, scans, and faxes. I really like that I can use the mobile app and send a fax using my cell phone number. It is invaluable to me. Very functional.
[This review was collected as part of a promotion.] This multiuser printer-fax-scanner machine has quickly become the mainstay of our office. We are more than pleased with the quality of the unit.