Customer Reviews for Gladiator - 17.8 Cu. Ft. Upright Freezer - Black
Customer Rating
2
bad compressor
on August 2, 2023
Posted by: boodger
Nice looking. Difficult to put together remaining pieces and even service guy couldn't get together. Now compressor bad at 2.5 years.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, August 2, 2023
Hello boodger, Thanks for reaching out about this, we're sorry to hear you are not completely satisfied with your Gladiator freezer. Please give Gladiator a call at (866) 342-4089 or so they can look into this for you. Please have a model/serial numbers ready.
Perfect for my garage in Montana with its sub zero garage ready rating. I also like the fact that it is on castors and has a foot pedal to open the door when your hands are full. The interior is such that you can separate many different items for convenience. Am considering both freezer and refrigerator for my Kansas home. Great product!
The freezer works great. I love the setting for Deep Freeze. This helps for food you want to store for a longer period of time and prevent freezer burn. The machine is super quite too.
I bought this freezer January of 2022. August 2nd, 2022 I go to get something out of the freezer to cook, and everything is thawed out and ruined! Absolutely not cooling. The thought of the amount of ruined meat sickens me. I have a call into Whirlpool to put in a warranty claim. Let's see what happens. Extremely extremely upset.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, August 11, 2022
Hello Rick790, We appreciate you taking the time to leave your comments and feedback on your experience with 17.8 Cu. Ft. Upright Freezer (GAFZ30FDGB). It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design and quality consideration.
Bought in Feb 2021 I thought the little ice buildup was due to the newness and Nebraska humidity as we removed and added items. We didnt open it for over a week and it has more frost in it than ever. After inspection, the top of the door seems warped which puts the seal too low on the door.. Luckily I bought the extended warranty and shouldnt have to be out any money for repair but still. QC work by the manufacturer is definitely lacking, thats being nice.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, June 9, 2022
Hello nesnoball, We appreciate you taking the time to leave your comments and feedback on your experience with your Upright Gladiator Freezer (GAFZ30FDGB). It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in better quality consideration.
Love my fridge and freezer combo. I get lots of compliments. Love the foot pedal open feature and casters. Uses minimal electricity and lots more room than I thought.