Customer Reviews for Gladiator - 17.8 Cu. Ft. Upright Freezer - Black
Customer Rating
1
Freezer was DOA
on May 7, 2020
Posted by: baum13
from Austin TX
Gladiator's quality control is lacking. First of all, I had to wait months for this freezer to be delivered but that is not unexpected with the world in lock down. When the freezer was finally delivered yesterday it did not work. It will not cool at all. In fact after 24 hours the freezer is warmer than the garage in Texas. There's no way this should have gotten past either Whirlpool or Gladiator's quality control but it did and now I'm having to wait over a week to get a repairman out here to figure out what is wrong with this brand new unused unit.... Very frustrating.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator , May 11, 2020
Hello Tan, We appreciate you taking the time to leave your comments and feedback on your experience with the 17.8 Cu. Ft. Upright Freezer (GAFZ30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We will forward your concern to the appropriate departments for review in better quality control.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
4
Solid
on September 10, 2019
Posted by: Gladiator
from Raleigh Nc
Gender:Male
Bought at Lowe’s via special order. They delivered Not assembled and dropped it in my garage and said they didn’t know how to assemble. I had to call the store and make them come back out and assemble. Not really a gladiator issue but dont use a box store for this freezer
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
Cool Design!
on June 14, 2018
Posted by: RachelB
from Maumelle, AR
Gender:Female
[This review was collected as part of a promotion.] I love this upright freezer so much! The matte black design is cool and sleek and the fact that it’s on castors is just cool, although I haven’t been wheeling it around my garage. It looks great in my garage and doesn’t take up too much space. There is plenty of shelving, baskets, and storage in the door as well. i thought the foot pedal to open was sort of silly, but it’s actually really convenient and my kids love it too. The freezer got cold surprisingly fast after setting it up. There are 3 temperature setting which is a nice feature. We have been using the deep freeze option and our food is fantastically frozen. Every time we open the freezer and close it you hear it working to get back to the right temperature quickly. I would recommend this freezer to everyone I know.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
4
18 month review
on January 23, 2022
Posted by: Daument
from SE Pa
It took an extremely long time to get them…. Hopefully they’ve remedied that by now. Both the freezer and refrigerator have performed properly now for 18 months without issue. The foot plate is extremely handy.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
Durable and Stylish!!!
on June 13, 2018
Posted by: Darbymerriman
from Dallas
Gender:Female
[This review was collected as part of a promotion.] Wow...this garage freezer is fantastic! It is rugged but stylish. We love the foot step feature, makes opening the freezer with your arms full of groceries a breeze. In addition to keep foods super cold, the design allows for convenient access to items and ee absolutely love the number of drawers and compartments to put things in. We would absolutely recommend this freezer to anyone!!!
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Love my fridge and freezer combo. I get lots of compliments. Love the foot pedal open feature and casters. Uses minimal electricity and lots more room than I thought.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
1
Bought 1/22. 08/22, not cooling. Everything lost!
on August 2, 2022
Posted by: Rick790
from Dallas Texas
I bought this freezer January of 2022. August 2nd, 2022 I go to get something out of the freezer to cook, and everything is thawed out and ruined! Absolutely not cooling. The thought of the amount of ruined meat sickens me. I have a call into Whirlpool to put in a warranty claim. Let's see what happens. Extremely extremely upset.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, August 11, 2022
Hello Rick790, We appreciate you taking the time to leave your comments and feedback on your experience with 17.8 Cu. Ft. Upright Freezer (GAFZ30FDGB). It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design and quality consideration.
Written by a customer while visiting gladiatorgarageworks.com