Customer reviews from Kitchen Aid
KitchenAid - KSM7586PCA Pro Line Series Stand Mixer
Average customer rating
4.7
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
1,411
4 Stars
148
3 Stars
27
2 Stars
25
1 Star
35
95%of customers recommend this product.
(
1,504 out of
1,575)
Customer Reviews for KitchenAid - KSM7586PCA Pro Line Series Stand Mixer
Customer Rating
1
Very slow
on February 5, 2022
Posted by: Moely
from Cleveland
[This review was collected as part of a promotion.] Not happy. Very slow, the hook not long enough for kneading, didn’t come with small bowl as avertised.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, February 7, 2022
Dear Moely,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pro Line Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#254432771 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pro Line Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#254432771 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
oil leak
on September 26, 2020
Posted by: ahituv
from los angeles
[This review was collected as part of a promotion.] I bought this a month ago and it worked great until it started leaking oil from the top.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, September 28, 2020
Hi ahituv, Thank you for providing feedback on your Stand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Very disappointed
on August 26, 2021
Posted by: MC MN
from Minnesota
[This review was collected as part of a promotion.] I bought a KitchenAid mixer, Model Number KSM7586PSR, which I received 19 Jun 2020. It replaced a Kitchen Aid Pro600 6 Quart Stand Mixer, which I had purchased 18 Apr 2020 from a local retailer, and which started leaking oil down the shaft where the beater attaches on about 27 May 2020. Today, 26 Aug 2021 2 months and 15 days after the one year warranty expired, the Pro Line Series 7 began leaking oil down the shaft where the beater attaches to the mixer. I really don't want machine oil, mixed with whatever, in the bread dough.
I received my first KitchenAid mixer in about 1982. I had to have the motor rebuilt a couple of times, about every 10 years. My son is now using that mixer.
I received a KP2671X about 8 years ago, and it lasted about 5 years before my husband had to replace gears. When they failed 3 years later we could not get parts.
I am done with KitchenAid.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, August 27, 2021
Dear MC MN,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pro Line Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 249242574 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pro Line Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 249242574 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Scared to lose my friend!
on April 8, 2016
Posted by: CBayle
from Erie, PA
Verified Purchase:No
I purchased this mixer from a large, upscale kitchen supply chain in 2012. It has recently begun clicking, and sounding different. I've laid two other Kitchenaids to rest in my lifetime and if this one goes, I'll never purchase another Kitchenaid product again.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 30, 2017
Dear CBayle, Thank you for providing feedback about your Stand Mixer. We would like to discuss your review further with you. Please email me at Kitchenaid_receipts_usa@kitchenaid.com with your user ID (), your review number (), your address, phone number, and model with serial number. Thank you in advance and we look forward to speaking to you. Carol -The Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Two issues
on October 9, 2022
Posted by: KMinKittitas
from Ellensburg
1. This mixer is good for large work. My French bread is over 4 lbs of dough, and this unit breezes through it. But if I try to make a 1 lb sandwich loaf, the dough hook almost misses the dough.
2. For the second time in the 2 years I’ve had the unit, the dough hook is stuck on the shaft. This appears to be a common enough problem that there are YouTube videos offering solutions. The issue is that if any dough gets in around the shaft, the locking stud on the shaft lacks sufficient clearance inside the attachment. I’m going to say that if the internet is offering solutions, the design needs to be addressed.
Model Number: KSM7586PFP
Serial Number: WX0214146
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Poorly Manufactured
on March 18, 2018
Posted by: UnhappywithKitchenaid
from CT
Gender:Male
Purchased the Kitchenaid 7 quart mixer about 6 years ago. The drive started getting sloppy, and metal shards appeared in the bread being mixed. I ordered parts to repair the drive.
Upon taking it apart, I found it was not properly assembled at the factory. A critical metal washer (part # 8533910) was put in the wrong place. Also, the repair parts that I ordered were defective. Part W10234493 (gear, ring and plate assembly) should have 4 threaded holes in the top of it. The holes were not threaded. The part could not be used. This came in a box from Whirlpool, marked "Factory Certified Parts".
I seriously recommend against buying this product. If you have one of these mixers, I would take it apart and check it against the part diagram. The repairs are not difficult, but you will need a set of retaining ring pliers. Also, some food safe grease, to re-lubricate the parts would be helpful.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Unfortunate
on January 9, 2019
Posted by: tjk57
from Pa
Gender:Male
[This review was collected as part of a promotion.] I received this mixer as a Christmas gift and I am sorry to say I never got a chance to use it. I removed it from the box and plugged it in then turned it on and nothing. It was returned and out of stock. I will revisit my rating if and when I receive the new machine.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
KitchenAid stand mixers do not hold up
on May 6, 2023
Posted by: mikeygman23
from Raleigh NC
[This review was collected as part of a promotion.] I bought the seven quart pro mixer, and it failed after a couple years. The motor seized up. Been through two replacements and both have been defective. At this point I would have to consider another mixer besides the KitchenAid. Unfortunately they are not the product they used to be.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid