Customer reviews from sony.com
Sony - 70" Class - LED - X830F Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.2 out of 5
4.2
(23 Reviews)
Open Ratings Snapshot
Rating breakdown 23 reviews
5 Stars
14
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
2
83%of customers recommend this product. 
(
19 out of 23
)
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Customer Reviews for Sony - 70" Class - LED - X830F Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5 out of 5
5
Great Picture!
on September 18, 2019
Posted by: Gsilva64
Gender:Male
Verified Purchase:Yes
I’ve owned for two months and I haven’t been disappointed. I’ve only owned Samsung and this is my first Sony. If only I knew better I would of been a Sony devotee
I would recommend this to a friend!
Response from sony.comBy Jay, Sony North America Customer Support, September 19, 2019
Hi, Gsilva64!


Good to know that you are happy with your purchase! Thank you for sharing this feedback!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great picture poor sound
on October 14, 2019
Posted by: Mrwaazoo
Gender:Male
Verified Purchase:Yes
I have had the tv 1 month and I love the picture and the functionality of the features. As expected, flat screen TVs have poor sound, so I am not surprised.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 16, 2019
Hi, Mrwaazoo!

We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!

~Earl
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Overhyped Sony TVs
on December 18, 2018
Posted by: Jim366
Gender:Male
Verified Purchase:Yes
I bought the Sony 70 inch tv about two months ago thinking it was the best of tvs. The picture quality doesn’t come anywhere near my 4 years old 65 inch Samsung.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Junk
on February 17, 2020
Posted by: Cstewart3781
I had this TV sent on April or May haven't had it for a full year. TV started turning on and off with any button on any remote. Same thing with the last 2 tvs and this one. Do not buy.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, February 18, 2020
Hey Cstewart3781,

So sorry to hear that the TV is turning on and off by itself when pressing any buttons on the remote. Have you tried doing some troubleshooting steps? If not yet, We recommend you to follow the steps provided on the link below to isolate the issue.

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-60x830f/articles/00032613

Did you know this BRAVIA 4K HDR Ultra HD TV has a limited one year warranty? Please email us at socialsupport@am.sony.com with the following details so we can assist you further.

Name:
Sony Username:
Model Number:
Issue:
Telephone Number:

Sincerely,

Romeo
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Good idea, not well implemented
on March 12, 2020
Posted by: matiasf9
Gender:Male
The TV has a good looking and image is great. The idea of having Android as the OS really exited me at the beginning, but it ended up being the worse part of the TV. The external audio system gets disconnected at least once a day, the TV starts working very slow after a few days, forcing me to completely shut it down (maintain the power off button for a few seconds). And anyways, it doesn't feel responsive at all (ex: when dialing up/down the volume, it takes 1-2 seconds delay to show the volume bar on screen after pressing the button, even tho the volume itself adjusts immediately). Also, the remote is big and feels cheap; using voice command is not fluent at all. Similar prices Samsungs and LG TVs, even Roku and FireTV devices have much much better controllers.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, March 16, 2020
Hi, matiasf9, We are sorry to hear that you are having issues with your Bravia TV. To isolate the external audio system issue, please check the connection of the sound system to the TV to make sure they are properly connected. Please make sure the TV runs the latest software version. The firmware update of the TV improves the functionality and features of your Bravia and resolve specific software-related issues. Kindly test the performance of the TV to see if these performance systems will be resolved.

If still getting the same issue, kindly send us an email at socialsupport@am.sony.com with the following details:

Name:
Amazon Username:
Model Number:
Issue:
Telephone Number:


Sincerely,
Vincent
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
No sound!
on October 8, 2020
Posted by: Bri2
Gender:Female
Verified Purchase:Yes
Bought this about 2 weeks ago and very happy. However tonight no sound on TV. tried and checked everything, nothing. Did a complete factory reset, not amused to have to re-enter all passwords etc. and, still nothing.....WHAT’S the problem Sony?? Not sure if I can recommend the TV, it will depend on how this issue will be taken care of.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great TV
on October 18, 2020
Posted by: Marve
Gender:Male
Verified Purchase:Yes
I've had this TV for a year it plays great everyone gives us compliments about the picture we didn't have to adjust anything my wife loves a perfect picture and she told me that's a perfect picture I would recommend this to anyone
I would recommend this to a friend!
Written by a customer while visiting sony.com
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