Customer reviews from sony.com
Sony - 70" Class - LED - X830F Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.2
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
14
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
2
83%of customers recommend this product.
(
19 out of
23)
Customer Reviews for Sony - 70" Class - LED - X830F Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Marve
Gender:Male
Verified Purchase:Yes
I've had this TV for a year it plays great everyone gives us compliments about the picture we didn't have to adjust anything my wife loves a perfect picture and she told me that's a perfect picture I would recommend this to anyone
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Bri2
Gender:Female
Verified Purchase:Yes
Bought this about 2 weeks ago and very happy. However tonight no sound on TV. tried and checked everything, nothing. Did a complete factory reset, not amused to have to re-enter all passwords etc. and, still nothing.....WHAT’S the problem Sony?? Not sure if I can recommend the TV, it will depend on how this issue will be taken care of.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2
Good idea, not well implemented
on March 12, 2020
Posted by: matiasf9
Gender:Male
The TV has a good looking and image is great. The idea of having Android as the OS really exited me at the beginning, but it ended up being the worse part of the TV. The external audio system gets disconnected at least once a day, the TV starts working very slow after a few days, forcing me to completely shut it down (maintain the power off button for a few seconds). And anyways, it doesn't feel responsive at all (ex: when dialing up/down the volume, it takes 1-2 seconds delay to show the volume bar on screen after pressing the button, even tho the volume itself adjusts immediately). Also, the remote is big and feels cheap; using voice command is not fluent at all. Similar prices Samsungs and LG TVs, even Roku and FireTV devices have much much better controllers.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, March 16, 2020
Hi, matiasf9, We are sorry to hear that you are having issues with your Bravia TV. To isolate the external audio system issue, please check the connection of the sound system to the TV to make sure they are properly connected. Please make sure the TV runs the latest software version. The firmware update of the TV improves the functionality and features of your Bravia and resolve specific software-related issues. Kindly test the performance of the TV to see if these performance systems will be resolved.
If still getting the same issue, kindly send us an email at socialsupport@am.sony.com with the following details:
Name:
Amazon Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
If still getting the same issue, kindly send us an email at socialsupport@am.sony.com with the following details:
Name:
Amazon Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Written by a customer while visiting sony.com
Customer Rating
1
Junk
on February 17, 2020
Posted by: Cstewart3781
I had this TV sent on April or May haven't had it for a full year. TV started turning on and off with any button on any remote. Same thing with the last 2 tvs and this one. Do not buy.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, February 18, 2020
Hey Cstewart3781,
So sorry to hear that the TV is turning on and off by itself when pressing any buttons on the remote. Have you tried doing some troubleshooting steps? If not yet, We recommend you to follow the steps provided on the link below to isolate the issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-60x830f/articles/00032613
Did you know this BRAVIA 4K HDR Ultra HD TV has a limited one year warranty? Please email us at socialsupport@am.sony.com with the following details so we can assist you further.
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
So sorry to hear that the TV is turning on and off by itself when pressing any buttons on the remote. Have you tried doing some troubleshooting steps? If not yet, We recommend you to follow the steps provided on the link below to isolate the issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-60x830f/articles/00032613
Did you know this BRAVIA 4K HDR Ultra HD TV has a limited one year warranty? Please email us at socialsupport@am.sony.com with the following details so we can assist you further.
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Written by a customer while visiting sony.com
Posted by: Lovemybigtv
Gender:Male
Verified Purchase:Yes
Love this TV. It's a Sony, nothing more needs to be said
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: TV JOE
Gender:Male
Verified Purchase:Yes
Very good Dolby sound and Dolby Picture. TV stand is very functional and looks better than most other TV brands. Like the remote features.
Miss not having a sleep timer or 4 hour automatic turn-off like like our 55" Samsung TV.
Miss not having a sleep timer or 4 hour automatic turn-off like like our 55" Samsung TV.
I would recommend this to a friend!
Response from sony.comBy Jay, Sony North America Customer Support, November 26, 2019
Hi, TV JOE6018553267!
We appreciate your time sharing this feedback. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback.
We appreciate your time sharing this feedback. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback.
Written by a customer while visiting sony.com
Customer Rating
5
Sony X830F 60 Inch TV: 60 in Bravia 4K Ultra HD Sm
on November 22, 2019
Posted by: daniel j
The contrast on this Sony TV is exemplary.
Triluminous display makes everything so life like.
Dolby AC-4 sound enhancement is phenomenal.
The crispness of the 4k streaming is spot on.
The only negative I could find is finding a wall big enough to hang this monster on.
Triluminous display makes everything so life like.
Dolby AC-4 sound enhancement is phenomenal.
The crispness of the 4k streaming is spot on.
The only negative I could find is finding a wall big enough to hang this monster on.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Mrwaazoo
Gender:Male
Verified Purchase:Yes
I have had the tv 1 month and I love the picture and the functionality of the features. As expected, flat screen TVs have poor sound, so I am not surprised.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 16, 2019
Hi, Mrwaazoo!
We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!
~Earl
We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!
~Earl
Written by a customer while visiting sony.com