Customer Reviews for OtterBox - Call of Duty Symmetry Series Case for Apple iPhone 7 and 8 - Orange/Brown
Customer Rating
3
it’s ok
on March 7, 2021
Posted by: Meli
The purple/pink model had scratches and discolouration after a month. The sleek surface shows all the imperfections immediately. However, it does its job of protecting the phone. I drop my phone often and haven’t had any issues. But, it doesn’t stay pretty for long. I hope they come out with this colour in the classic rougher design of otter box cases.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 8, 2021
Hi Meli,
We're so sorry this Symmetry Series case isn't looking so hot! If you're willing to give this one more shot, we'd be happy to take things from the top with a warranty replacement along with some maintenance tips which should keep things looking fresh for a long time to come. Please feel free to give us a call at 1 (855) 688-7269 and we'll get you back on track to stylish security!
I was so excited to use my new, sleek, pretty phone cover but was surprised and disappointed to find that it was too small for my iPhoneSE (2nd gen). The back of the case is rigid which would do a good job of protecting the phone but the silicone rim is too stiff and unforgiving for me to maneuver the phone into the case. I tried a couple times and had a friend try as well but it seems that the case is about two mm too small. I just want a refund.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 17, 2021
Hi Elkabear,
We're sorry to hear about the struggles with your case! While the rubber bumper on the Symmetry Series may feel rigid, we assure you it is design to safely accommodate your. Simply start by pushing the phone in one corner at a time, working your way around the edges until the device is nestled inside. If you should have any other questions, concerns, or should need further assistance with your case, feel free to reach out to our Otters at 1-855-688-7269!