Customer reviews from otterbox.com
OtterBox - Call of Duty Symmetry Series Case for Apple iPhone 7 and 8 - Orange/Brown
Average customer rating
4.4 out of 5
4.4
(473 Reviews)
Open Ratings Snapshot
Rating breakdown 473 reviews
5 Stars
311
4 Stars
77
3 Stars
45
2 Stars
21
1 Star
19
85%of customers recommend this product. 
(
393 out of 460
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Call of Duty Symmetry Series Case for Apple iPhone 7 and 8 - Orange/Brown
Customer Rating
4 out of 5
4
Good case, but scatches
on January 19, 2017
Posted by: Audrey
I bought this a couple weeks ago. It has great colors, and I get lots of compliments on it. It is protective, also. My only criticism is the new case finish is shiny instead of matte like the old ones and scratches fairly easily. My case already has multiple scratches on the back. They are not noticeable to the eye unless examined more closely, but I can feel the texture on the back when I hold my phone. Otherwise a great product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Plastic
on February 6, 2017
Posted by: Cctexashoney
Verified Purchase:Yes
I've had mine only a couple of weeks. The case is not all rubber it has a plastic topping that has already begun to scratch. For my samsung it was a rubber case and I loved it. This one is gonna take some getting used to or I'll have to get something else that won't scratch
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, February 8, 2017
Hey there,

We are sorry for any confusion with this Symmetry case and its materials. We do our best to be as detailed as possible on our web site. If you feel that it is compromised please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Eh
on February 6, 2017
Posted by: Phyllis kay
Verified Purchase:Yes
Bought about a month ago. Love Otterbox strength if I happen to drop my phone. However, the inner rubber case is already smudged & dirty. Looks old in a short amount of time. Not too happy. Any suggestions?
Thanks
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 8, 2017
Hi Phyllis,

Thanks for your feedback! Although we are glad that this Symmetry case is taking great care of your iPhone 7, we are sorry that it is collecting some dirt.

We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Great Protection
on February 23, 2017
Posted by: Brit
Love the case. I bought it a couple of months ago. Only issue I have is the rubbery rim around the phone looks like it is peeling away. Pretty disappointed.
Response from otterbox.comBy OtterBox , Customer Service Team, February 27, 2017
Hi Brit,

Thanks for your feedback! We are sorry that parts of the silicone on this Symmetry case are peeling. We completely understand why this is disappointing and we absolutely want to get things back on track as soon as possible.

When you get a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly get a warranty replacement lined up in practically no time at all!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Decent Case
on March 29, 2017
Posted by: Kaitlyn
I'm not so sure about the easy installation part of this case. The case is cute and slim, but it seems a little too slim. I am slightly concerned about the little amount of screen protection. The edges of the case barely cover the edges of the phone which is slightly concerning since it's supposed to protect from drops. Overall it is a decent case but for future reference I'll spend the extra money and buy a defender case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 31, 2017
Hi Kaitlyn,

Thanks for your feedback! We are sorry that the Symmetry case is not filling you with confidence. If you are looking for extra screen protection you could add the Alpha Glass screen protector to the equation. Check out the link below for more information on that OtterBox product.

http://www.otterbox.com/en-us/iphone-7/alpha-glass-screen-protector/apl38-iph16.html

Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Color!!!
on May 28, 2017
Posted by: Southcounty51
Verified Purchase:Yes
Not only do I protect my IPhone 7 with this case, but it is the color. Vibrant, easy to find in the bottom of my purse. Just a great case. The only downside is I wish it was not as shiny. Tends to show wear more.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Phone case nut
on June 7, 2017
Posted by: Grandmom
Verified Purchase:Yes
I absolutely love this case! Several reviewers were disappointed with the color! I love it! No it's not pink but a vibrant coral color that really is pretty with the black stripes!! I love Otterbox cases!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Pretty and protective
on June 27, 2017
Posted by: StephanieM
Verified Purchase:Yes
I bought this case a couple weeks ago and I'm loving it. It has a cool design, yet it still looks professional. It protects my phone really well without being too bulky. Love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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