Customer reviews from otterbox.com
OtterBox - Call of Duty Symmetry Series Case for Apple iPhone 7 and 8 - Orange/Brown
Average customer rating
4.4 out of 5
4.4
(473 Reviews)
Open Ratings Snapshot
Rating breakdown 473 reviews
5 Stars
311
4 Stars
77
3 Stars
45
2 Stars
21
1 Star
19
85%of customers recommend this product. 
(
393 out of 460
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Call of Duty Symmetry Series Case for Apple iPhone 7 and 8 - Orange/Brown
Customer Rating
1 out of 5
1
Disappointed
on July 8, 2017
Posted by: Scott
Verified Purchase:Yes
I bought this for my daughter and I will not put it on her phone. Was not the case I was expecting. Plan on returning it
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 10, 2017
Hi Scott,

We sorry that the Symmetry Series Graphics case is not quite what you had in mind for your daughter’s iPhone 7. We would like to get some details so that we can help.

When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Love it but.....
on November 13, 2018
Posted by: Sang
Verified Purchase:Yes
I love the case, but I got a new phone and this case no longer fits. Otterbox was unwilling to exchange this for me because I used a coupon. They will not send me another coupon, but I do like the quality of product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Colorblind
on January 12, 2017
Posted by: Colorblind
Verified Purchase:Yes
Didn't realize it was purple :( expected navy blue
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
On the Marvel Average Iron Man case for a IPhone 8
on June 8, 2018
Posted by: TherealKT
Verified Purchase:Yes
I got this case two weeks ago and it doesn’t even glow in the dark like you said false advertisement period
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 8, 2018
Hey there TherealKT,

We're truly sorry to hear that this Symmetry series is having trouble finding the light! In order for the glow-in-the-dark feature to work, we recommend exposing the case exterior to as much direct light as possible, and then taking it into an almost pitch-black environment. This should really make the design pop! If you continue to experience problems, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Feeling ripped off
on September 27, 2018
Posted by: Maetcat
Verified Purchase:Yes
I thought I was receiving a full case. Something waterproof and drop proof. Instead, it’s just a ‘bumper case’
Exactly what I had on my phone before this ‘otter box’ arrived
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 28, 2018
Hey there Maetcat,

We genuinely apologize for any confusion related to the Symmetry's streamlined composition! Currently, none of our cases here at OtterBox offer waterproof protection, but they are all tested and engineered to be drop-proof. In fact, we're positive that this Symmetry should keep your iPhone safe and secure during any intense impacts! If you have any additional questions, please feel welcome to contact our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!

Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Venom phone case
on February 22, 2019
Posted by: Anonymous
Verified Purchase:Yes
We are not Eddie and the symbiot, WE ARE VENOM!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not true to color
on October 6, 2016
Posted by: Hollypre
Verified Purchase:Yes
After receiving this case 25 days after ordering it, I am sad to say I don't love it. The colors don't look like they did in the preview pictures. The aqua is more of a teal and the coral is a florescent pink color, almost orange. I was really excited about this case and waited almost a month just to be disappointed. I will be returning it and going in store to purchase a different case.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Discoloured
on October 30, 2017
Posted by: Hazelcallo
Verified Purchase:Yes
I bought this otter box and within a day it was marked . The pink part of the case discolours too easily . Won't be purchasing again
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 31, 2017
Hi Hazelcallo,

Shoot! Sounds like your Symmetry had dreams of being a different color, and decided to go for it. We apologize that your case became discolored so quickly. Please feel free to call our dapper Otters at 1-855-688-7269, and they'll set up a warranty claim to get you a snazzy new case!

Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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