I love otterbox cases. They're so thin and stylish and protective, but I have the same problems with them over and over. Before I purchased this color, I had the seafoam one, which had a light gray edge. This got dirty relatively quickly and was stained from being in jeans pockets, so I was looking for a darker colored case this time. I found a really pretty burgundy but as I was about to purchase it, it sold out. I got this case thinking that the rubber bumper looked kind of dark, so I thought I would give it a try. I have had it for five days now and the edge is already starting to discolor. Additionally, the back of the case is a shiny material which shows fingerprints. The seafoam was a soft touch matte which did not. Overall not happy with the colors of the case but at least it will protect my phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 18, 2020
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Was not happy with it,I thought the screen itself was protected.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 8, 2020
Hi there!
We're sorry to hear about any disappointment with your Symmetry Series case! Though that case doesn't have a built-in screen protector, if that is something you're interested in, we'd suggest checking out the Defender Series case here: https://www.otterbox.com/en-us/iphone-se-2nd-gen-and-iphone-8-7/77-56603.html#start=1
The case is strong and stylish. It fits securely and snug to the phone. I was also able to use a glass screen protector with the case on. Also it actually glows in the dark! It is definitely worth the money. The case also came shipped in an eco-friendly mailer which is a plus!
The case looked great when it was new. However, it's actually just a white case with a very thin layer of black paint, and the black paint has been coming off even though I've only had it for less than a month. I've been disappointed to see how quickly the paint is coming off despite being very careful with the case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 15, 2020
Hi, Alexander!
We're sorry to hear that the finish is damaged on your Symmetry Series case! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support